Eightcap is a dynamic online trading provider focused on delivering great trading tools and professional trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners, we blend the agility of a fintech innovator with the trust and stability of a regulated financial institution. Our mission is to empower clients to succeed in the markets through seamless, secure, and intuitive trading experiences. With a fast-paced, collaborative, and innovative culture, Eightcap continues to evolve as a leader in the online trading space.
The company is headquartered in Melbourne, Australia, with support offices in the UK, Cyprus, Bulgaria, Seychelles and the Bahamas.
Recently recognised as Broker of the Year 2024 and Best Partner and Affiliate Program 2025 at the Global Forex Awards, we pride ourselves on innovation, outstanding customer service, and unwavering integrity in everything we do.
We are seeking a Sales Account Manager to support Eightcap's growth by supporting both business development and relationship management, contributing to the growth and retention of our trading client portfolio.
The ideal candidate will have a proven ability to deliver results in a fast-paced, high-performance environment. This role plays a key part in driving our mission to provide an exceptional experience to both our clients and team.
Key Responsibilities:Client Acquisition & Management: Drive the full sales cycle from lead generation to onboarding; manage and grow a portfolio of retail, wholesale, and high-net-worth clients.
Relationship & Platform Support: Build trust with clients by delivering technical support, explaining trading platform feature, and presenting derivative trading solutions.
Target Drive: Consistently meet or exceed individual and team KPIs, revenue targets, and cross-selling objectives.
Compliance & Onboarding: Manage client onboarding and compliance verification in strict accordance with ASIC regulatory guidelines and internal procedures.
Market & Product Expertise: Maintain a deep, up-to-date understanding of financial markets (FX, indices, commodities, CFDs) and competitor offerings.
CRM & Administration: Ensure accurate, detailed tracking of all client communications and activities within the CRM.
Requirements
- 3+ years of proven sales or dealing experience within a financial services, brokerage, or fintech environment.
- RG146 compliance is essential. A Bachelor’s degree in Finance, Business, or Economics is highly regarded.
- Deep, practical understanding of CFDs, margin trading, and financial markets.
- A highly motivated "hunter" mindset with a sophisticated, solutions-oriented approach to client needs.
- Ability to thrive in a high-pressure, fast-paced environment and collaborate effectively across multicultural teams.
- Bilingual or multilingual capabilities are a strong advantage.
Benefits
- Ongoing investment in your career development
- Wellness and lifestyle perks like monthly corporate massages
- Parental leave
- Staff referral bonus program
- Employee-purchased leave
- Annual flu vaccinations
- Complimentary fruit
- Multicultural environment
- A dynamic and collaborative team culture
- Great CBD location with easy access to public transport
- Regular social activities
Are you interested in this opportunity but don’t meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.
Skills Required
- At least 1 year of experience in a financial services or sales role
- Strong communication skills in English, both written and verbal
- Proficiency in MS Office and CRM software
- Understanding of compliance and onboarding processes
What We Do
Based in Melbourne, we're engaging, educating and elevating traders, partners and exchanges through our portfolio of market-leading solutions. This account and content are not intended for UK residents or those within the European Economic Area.
