Sales Account Manager

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

Job Description

• Identify and develop new business opportunities within the Core Service, Enhancements, and Pro Systems domains.
• Manage legacy product upgrade opportunities, ensuring successful deal creation, approval, and closure.
• Collaborate with cross-functional teams to align business strategies.
• Understand customer needs and build positive relationships.
• Make initial deliveries and provide ongoing support to customers.
• Sales Strategy Execution: Understand industry trends and customer profiles.
• Implement sales strategies, present products, and communicate effectively with key buyers.
• Demonstrate technical knowledge of the overall KLA product portfolio.
Negotiation and Communication: Strategically and tactically negotiate deals, considering customer motivations and issues.
• Communicate effectively with internal and external customers.
• Qualification and Reporting: Qualify appropriate prospects and understand their companies.

Skills requirement

• Customer Relationship Management

• Delivering the solution: Makes initial delivery and Provides ongoing support

• Customer Opportunity Identification

• Targeting: Understands Industries and type of Customers

• Customer Opportunity Management

• Qualifying appropriate prospects and understand prospect’s company

• Executing Sales Strategies and understand motives, present products and communicates with key buyers

• Technical background for overall KLA product portfolio and quick learning on KLA product value/ application in various products platform

• Negotiating: Understands issues/ motivations and negotiates strategically and tactically

• Communication skill for both internal and external stakeholders

Minimum Qualifications

•  Familiar with KLA equipment and major Taiwan customers

•  8-10 years or above semiconductor experience

•  Good presentation and reporting skill

•  Good selling skills, analytic capability and ability to close deals within acceptable boundaries.

• Good communication/ strategy execution

• Effective communication and writing skill in English

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.