Sales Account Manager

Posted 15 Days Ago
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Hiring Remotely in Malaysia
Remote
Mid level
Information Technology • Software
The Role
The Sales Account Manager is responsible for managing B2B client relationships, driving sales growth, handling contract processes, and ensuring client satisfaction.
Summary Generated by Built In

Company Summary:

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Overview:

We are seeking a highly motivated Sales Account Manager to join our team in Singapore to manage and grow B2B client relationships. The role is responsible for overseeing tender and contract processes, driving account expansion, and building long-term partnerships. The ideal candidate will focus on ensuring client satisfaction and contributing to overall revenue growth.

Key Responsibilities:

  • Manage and grow relationships with B2B clients, serving as the main point of contact.
  • Identify upselling and cross-selling opportunities within existing accounts.
  • Achieve sales targets through account retention and business development.
  • Handle tender processes, contract negotiations, and renewals.
  • Work with internal teams to resolve client issues and ensure service delivery.
  • Prepare proposals, presentations, and conduct business reviews.
  • Monitor account performance using CRM tools and provide regular reports.
  • Stay updated on industry trends and share client feedback for improvement.

Requirements

Skills and Qualifications:

  • Bachelor’s degree in Business, Marketing, IT, or a related field.
  • Proven experience in B2B sales, key account management and business development.
  • Strong track record in managing corporate accounts and achieving sales targets.
  • Experience handling tender processes, contract negotiation, and renewals.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong negotiation and stakeholder management abilities.
  • Ability to build and maintain long-term client relationships.
  • Results-driven with strong commercial and business acumen.
  • Proficiency in CRM tools and sales reporting systems.
  • Knowledge of IT hardware, AV systems, or infrastructure solutions is an advantage.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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The Company
130 Employees
Year Founded: 2002

What We Do

Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office or partners on the other side of the world. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels, and many more across Asia. With DVI Solutions, you’ll get: • Customisation and collaboration. Our AV solutions are tailored to your needs; we'll work with you to build a smooth, reliable, easy-to-use setup that enhances your brand. • Comprehensive service. We aim to be a one-stop solution for all your AV needs. Nothing is outsourced; from technical consulting to design, planning, and final implementation, our team will work with you from start to finish. • Full, seamless integration. Our AV equipment is designed to complement your existing office setup, with cabling, speakers, and screens smoothly built into the available space. • Simplicity. Operation and maintenance are user-friendly, and take almost no time to learn. • Professionalism. Our engineers and consultants are hired from the best in their fields. • Brand agnosticism. Our focus is on giving you the best possible setup, and we work with a variety of brands to ensure you receive the latest AV equipment on the market.

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