Sales Account Manager

Nisbets Limited are currently recruiting for a Sales Account Manager to join our Key Accounts team, supporting the sales growth and retention of key customer relationships. This will be a high-volume sales focused role based in the heart of London. National travel will be required on occasion.

As a Sale Account Manager at Nisbets, you will be responsible for managing a portfolio of key accounts, driving revenue and margin growth, identifying opportunities to increase customer spend, and ensuring exceptional customer retention. You will work closely with key decision-makers, building long-term partnerships and delivering commercial value to both customers and the business.

This is a fast-paced and customer-focused role requiring strong commercial awareness, relationship-building skills, and a proactive approach to sales growth. You will collaborate with internal teams across the business to identify opportunities, deliver solutions, and support the achievement of strategic sales objectives.

Key Accountabilities

• Manage an allocated portfolio of Key Account Contract Catering customers.
• Develop and maintain strong relationships with Key Buying Groups and Contract Catering stakeholders.
• Conduct regular face-to-face customer meetings with key decision-makers.
• Achieve agreed sales and margin targets.
• Support the National Sales Manager in delivering sector sales and margin objectives.
• Identify opportunities to increase share of wallet and customer spend across your account base.
• Focus on driving profitable growth, particularly through equipment and product sales opportunities.
• Identify and develop new business opportunities in partnership with Commercial and New Business teams.
• Build strong relationships with key departments across the business to support customer success.
• Secure customer business through the negotiation and agreement of contractual terms.
• Work closely with internal support and Business Development teams to ensure quotations are accurately priced and effectively converted into sales.

Capabilities, Skills and Experience Required

• Proven experience managing key accounts within a B2B sales environment.
• Experience working with Contract Catering customers, Buying Groups, or a similar commercial sector would be advantageous.
• Strong track record of achieving and exceeding sales and margin targets.
• Excellent relationship-building and stakeholder management skills.
• Commercially focused with the ability to identify growth opportunities and drive profitable sales.
• Strong negotiation and communication skills.
• Highly organised, self-motivated, and able to manage a busy customer portfolio effectively.
• Ability to work collaboratively across multiple teams and functions.
• Comfortable travelling regularly and meeting customers face-to-face.
• Full UK driving licence.

About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect.
Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process. 

Here at Nisbets, we aim high and we dream big. From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it. It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a  business with heart. From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel.  If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Ready to take the next step with us? Apply today.

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