As an Aftermarket Sales Account Manager, you will be responsible for driving sales and revenue growth in the aftermarket segment for assigned territory. This role requires a strategic approach to identifying and engaging with potential clients, understanding their needs, and offering tailored aftermarket solutions that add value to their operations which includes sales and creation of opportunities for Agilent's regional strategic customer base, Lab wide services (LWS), Laboratory Business Intelligence (LBI), Multi-Vendor Services (MVS), Compliance & consultancy services. You will work closely with cross-functional teams including marketing, product development, and customer support to ensure client satisfaction and retention.
Key Responsibilities:
- Sales Strategy Development: Develop and execute a comprehensive sales strategy to drive aftermarket revenue growth within the enterprise sector.
- Follow the sales process (i.e. new account development, preparing presentations, price quotes, responding to RFPs, etc.)
- Client Engagement: Build and maintain strong relationships with key decision-makers and stakeholders in target enterprise accounts development and service priorities to maximize productivity and efficiency. Identify client needs and pain points to effectively position aftermarket solutions.
- Solution Selling: Understand the full range of aftermarket products and services offered by the company and articulate their value proposition to clients. Customize solutions to meet the specific needs of each client.
- Pipeline Management: Manage the sales pipeline, from lead generation to closure, using CRM tools and processes. Track and report on sales metrics and KPIs to monitor performance and identify areas for improvement.
- Collaboration: Collaborate with internal teams, including product development, marketing, and customer support, to ensure alignment of sales efforts with overall business objectives. Provide feedback from clients to inform product development and marketing strategies.
- Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics related to aftermarket products and services. Use this knowledge to identify opportunities for growth and innovation.
- Effectively promote aftermarket solutions and maximize sales opportunities.
- Customer Success: Ensure high levels of customer satisfaction and retention by delivering exceptional service and support throughout the sales process and beyond.
- Bachelor’s or Master’s Degree or equivalent
- Minimum of 8 years of experience is required for entry into this role
- Laboratory experience or experience in selling instruments/Aftermarket for laboratories is required.
- Excellent verbal and written communication skills
Additional Details
This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Travel Required: 75% of the TimeShift: DayDuration: No End DateJob Function: SalesTop Skills
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us.
Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management.
Customers trust Agilent for solutions that enable insights...for a better world.
