Sales Account Manager-SaaS

About ShiftKey

ShiftKey is a platform that is disrupting the way healthcare facilities find licensed and certified professionals to fill available shifts. Leveraging marketplace dynamics and deep industry knowledge, the company is playing a vital role in mitigating America’s healthcare staffing shortages, enabling direct connections between facilities and healthcare professionals. By offering the opportunity to work as much or as little as they choose and putting the power back into the hands of healthcare workers, ShiftKey is bringing more licensed professionals back into the workforce, a solution that is solving a major crisis in healthcare. For more information, visit www.ShiftKey.com.

The role

We are looking for highly motivated and driven Sales Account Managers to join our growing team, working on the Onshift side of Shiftkey. OnShift is a SaaS organization within the healthcare industry, specifically, post-acute and long-term care. We have a suite of products that we sell to our customers and take an a la carte approach. As an Account Manager, you would be responsible hunting/mining new clients and accounts as well as cultivating long-term relationships with clients in your designated territory. You must have excellent communication along with negotiation skills and be customer service oriented.

Where you’ll work

During the training period, this position will require you to be onsite Monday through Friday. Following the completion of training, the role will transition to a hybrid schedule, with the expectation of working onsite at our Irving office three days per week and remotely from home two days per week.

What you’ll be doing

• Sell new client agreements by identifying current needs and trends

• Work with implementation team to ensure the timely and successful delivery of our solutions according to client needs and objectives

• Partner with Client Success to resolve conflicts from clients in a timely manner

• Build strong, long-lasting client relationships

• Identify actions to improve sales performance and opportunities for growth

• Build relationships with existing clients and uncover needs for additional services

• Grow your assigned territory through outbound activity including cold calling, following up on leads, and generating referrals

• Identify prospective clients’ needs for workforce management software

• Successfully complete demo certification for all SaaS products offered

What you’ll need

• 2+ Years of experience in B2B SaaS Sales or other client-facing roles, demonstrating a focus on building relationships and solving problems.

• Proficient understanding and practical knowledge of CRM software with one year of hands-on experience (Salesforce a plus)

• You have excellent verbal communication and negotiation skills

• You are data driven (excel, reports, etc.)

• You have proven work experience in a team environment

• You deliver client-focused solutions

• You are self-motivated and thrive in a results-driven environment

• You are a natural relationship builder with integrity, reliability and maturity

• You have a passion for sales with a hustle mentality

Perks of working for Shiftkey

• Inclusive and collaborative work environment

• Comprehensive health, vision, and dental coverage

• Benefits effective as of first day

• Progressive PTO & Company-paid holidays with a broad selection of floating holidays to honor employees’ diverse needs 

• Potential 401(k) employer match up to 6%

• Paid parental leave

• Investment in your wellness: access to mental health support

#LI-Onsite #LI-JM1

Our Commitment to Diversity

ShiftKey is an equal opportunity employer and is committed to embracing diverse and individual perspectives shaping our culture and contributing to the solutions that transform the world. We actively work to create an inclusive environment for employees to thrive. 

EEO Statement

ShiftKey does not discriminate based on race, religion, color, sex, gender, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business needs.  ShiftKey is committed to providing reasonable accommodation to applicants with a mental or physical disability, please contact: [email protected]