CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
Manage and develop strategic customer relationships, ensuring alignment with CHEP’s growth objectives and delivering on revenue and satisfaction targets.
Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability.
Lead contract negotiations and commercial tenders to secure favorable terms while meeting customer and business objectives.
Conduct regular business reviews with customers to ensure compliance with audit plans and maintain accurate asset management records.
Monitor account performance metrics, including customer satisfaction (NPS), and develop action plans to address areas needing improvement.
Build and maintain strong networks within customers’ organizations, driving strategic initiatives to enhance supply chain efficiency.
Identify and secure new business opportunities through proactive networking and leveraging existing customer relationships, ensuring a robust sales pipeline.
Drive revenue retention and expansion by fostering long-term partnerships and managing customer relationships through effective communication and tailored solutions.
What You'll Bring
Experience
Proven success in Sales and Account Management within a B2B environment.
Experience in the food, food processing, packaging, or supply chain industry.
Strong track record of growing customer relationships and delivering commercial results.
Experience influencing stakeholders across cross-functional and matrix organizations.
Skills
Strong commercial acumen, negotiation, and solution-selling skills.
Excellent relationship-building and stakeholder management capabilities.
Analytical mindset with strong problem-solving skills.
Ability to understand customer operations and translate needs into business opportunities.
Experience with Salesforce or similar CRM tools.
Strong communication and presentation skills.
Results-oriented, collaborative, and customer-focused approach.
Languages
Essential: Italian and English
Desirable: Any additional European language.
Salary
55,200€ – 64,100€ annual gross salary
Annual Bonus of 15%
Level Quadro - CCNL Commercio. All CCNL provided benefits applicable to this level are included.
Meal Vouchers
Employee Assistance Programme (EAP)
Option to participate in company share scheme
Life Insurance
Personal Accident Insurance
Please note: CVs must be submitted in English.
Remote TypeHybrid RemoteSkills to succeed in the roleAccount Management, Adaptability, Building Rapport, Business Development, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value PropositionsWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Proven success in sales and account management within a B2B environment
- Experience in the food, food processing, packaging, or supply chain industry
- Strong track record of growing customer relationships and delivering commercial results
- Experience influencing stakeholders across cross-functional and matrix organizations
- Strong commercial acumen, negotiation, and solution-selling skills
- Excellent relationship-building and stakeholder management capabilities
- Analytical mindset and strong problem-solving skills
- Ability to understand customer operations and translate needs into business opportunities
- Experience with Salesforce or similar CRM tools
- Strong communication and presentation skills
- Italian language fluency
- English language fluency
- Additional European language
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
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Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
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Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
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Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
