Sales Account Manager - Ferndale, MI (53032)

Why Work for Integra Healthcare Equipment?

At Integra Healthcare Equipment, we are more than just a service provider—we are a dedicated team committed to enhancing the lives of patients in Nursing Homes and Hospice settings. Our mission is to deliver compassionate care by providing and supporting essential medical equipment such as bariatric equipment, support surfaces, negative pressure wound therapy, beds, specialty equipment, and more, ensuring comfort and support during critical times. We proudly service IL, MO, MI, WI, IN, MN, and FL.

Here’s Why You’ll Love Being Part of Our Team:

· Supportive Team Culture: Join a positive, team-focused environment where collaboration and mutual respect are at the heart of everything we do.

· Opportunities for Growth: We believe in nurturing your career with ample opportunities for professional development and advancement.

· We provide all the training you need to succeed.

We are committed to building a diverse and inclusive team of reliable, flexible, and compassionate professionals who align with our core values. If you’re passionate about making a difference and ready to grow with us, we’re excited to meet you!

Primary Responsibilities

• Build and maintain relationships with key decision-makers and influencers in the skilled nursing facilities and hospice agencies within your territory.
• Identify, explore, and strategize on how to obtain new business opportunities within your assigned territory. This will include scheduling meetings with potential skilled nursing facilities and hospice agencies, creating professional-looking proposals, and analyzing data to provide competitive price lists.
• Attend scheduled meetings and training when requested by management on topics that include but are not limited to providing accounts with in-service education on new and existing products as needed, reimbursement, and marketing.
• Offer and schedule in services / education for accounts on a consistent basis to ensure staff is well-versed in all Integra’s product lines.
• Work with current customers to identify needs and provide them with tools to help them be more efficient with their equipment rental program.
• Strategize to grow existing accounts by introducing products they are not currently using but could benefit their patients.
• Review/edit service contracts to make any changes to service terms and to ensure language protects the company’s interests.
• Work closely with internal departments (billing, customer service, operations team, etc.) to provide excellent service to our clients.
• Attend trade shows, state association meetings, and local exhibits to professionally represent Integra Healthcare Equipment and to stay current with industry market trends.
• Document daily activity within the CRM system.

Requirements

• Must have a valid driver’s license.
• Must have reliable transportation to travel between clients’ locations.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Highly driven individual.
• Great interpersonal skills.
• CRM experience is a plus.
• Proficient in Microsoft Office Suite.
• Bachelor’s degree preferred.
• Sales and account management experience preferred.
• Skilled nursing facility, hospice agency, and/or DME experience preferred.