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SysAid’s mission is to liberate organizations by putting AI to work for them and their people. Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming employee experience and productivity.
At SysAid, we're on a mission to empower organizations by putting AI to work for them. As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.
We seek a Commercial Account Executive who will play a pivotal role in optimizing sales processes, driving demand, mastering the art of technical sales, and producing new business sales revenue from software licenses. This will be achieved through territory planning, including researching prospective customers, using business development strategies, and completing virtual and field-based sales activities within an assigned territory.
Compensation - 160 OTE (50 % Base Salary, 50 Commission)
Responsibilities:
- Develop and run a sales strategy in the allocated territory with a target prospect list and a regional sales plan
- Identify customer needs and get to know their challenges, both technical and business-related.
- Show potential customers how SysAid can solve their problems with clear, engaging presentations.
- Plan your sales strategy, work with internal teams, and guide deals to the finish line.
- Stay sharp on industry trends and what sets us apart.
- Own the full sales cycle, from the first conversation to the final handshake; you’ll be in charge.
- 3-5 years of experience in quota-carrying SaaS/B2B software sales as an AE.
- 2+ years in B2B sales or business development – you know how to connect with businesses and drive results.
- Experience closing deals in fast-moving sales cycles (60-120 days) – you can move quickly while handling complex sales.
- Strong communication skills- whether on the phone, in virtual meetings, or during technical presentations, you know how to engage and persuade.
- Familiarity with sales tools like Salesforce, Salesloft, Gong, ZoomInfo, or similar platforms.
- Confident negotiator – you’re comfortable discussing business terms with IT teams, procurement, and senior decision-makers.
- Strong background in working with or selling to IT preferred.
- Bachelor’s degree or equivalent experience – we value skills and experience just as much as formal education
Skills Required
- 3-5 years of quota-carrying SaaS or B2B software sales experience as an Account Executive
- 2+ years of B2B sales or business development experience
- Experience closing deals with 60-120 day sales cycles
- Strong communication skills for phone calls, virtual meetings, and technical presentations
- Familiarity with Salesforce, Salesloft, Gong, ZoomInfo, or similar sales tools
- Strong negotiation skills with IT teams, procurement, and senior decision-makers
- Experience working with or selling to IT organizations
- Bachelor’s degree or equivalent experience
What We Do
Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.
