Sales Account Executive

Position Title: Sales Account Executive 

Base Salary: $30,000 to $50,000 annually DOE

Commission: Target commission of $40,000 annually

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values: 

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. 
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.  
  

• Earning Your Trust: We build trust through clear, honest, human communication. 
  

Job Summary

The Direct Sales Account Executive is a unique and exciting role responsible for the promotion and sale of Ziply Fiber products and services to include high-speed Internet and voice solutions. Utilizes advanced knowledge of products and services as well as sales process experience to maximize sales and effectively work assigned territory.

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed

Customer Engagement & Sales Execution

·         Actively and consistently supports all efforts to simplify and enhance the customer experience

·         Acquires new residential customers through door-to-door contact from assigned leads

·         Conducts proactive discovery analysis with new prospective customers

·         Develops and presents sales presentations/proposals on products and services that meet customers’ needs

·         Effectively communicates and develops rapport with customers

Sales Performance & Administrative Compliance

·         Achieves monthly sales quotas in high-speed data sales

·         Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following: dispositioning, entering sales orders, and reporting on sales

·         Completes all administrative tasks related to products sold in accordance with department practice, policies, and procedures

Market Awareness & Territory Management

·         Well-informed about our competitors' activities in assigned territory; informs manager/supervisor of changing competitive pricing programs and door-to-door sales tactics

·         Creates and executes territory management plans effectively with support of manager/supervisor. Utilizes experience-based sales technique, operates independently

·         Active involvement in Chambers of Commerce and other local organizations

Team Collaboration & Professional Development

·         Supports team and team goals by actively participating in all sales meetings and training programs as assigned

·         Attends and successfully completes training programs

·         Tenacious and driven, excels in environments where reward is based on effort

·         Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary

Other Duties

·         Performs other duties as required to support the business and evolving organization.

Required Qualifications:

·         High school diploma or GED.

·         Minimum of six (6) months of sales experience or current or prior military service.

·         Must have access to reliable transportation

·         Must be enthusiastic, persuasive, persistent, and can handle rejection in the selling process

·         Must be committed to providing exceptional customer service in a calm, professional manner

·         Must be able to pass local community background checks and permitting processes

·         Must have access to reliable transportation to travel daily throughout your sales territories and office.

·         Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.

Knowledge, Skills and Abilities:

·         Ability to prioritize and organize work effectively and be a self-starter

·         Ability to maintain confidentiality of company and customer information

·         Ability to deal with public in a professional manner

·         Ability to work independently and apply sound judgment and reasoning skills to a variety of situations

·         Ability to drive on behalf of the company in a safe and responsible manner

·         Strong verbal and written communication skills

·         Excellent customer service skills

Working Conditions

• Spends approximately 80% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather.
  
• Must be comfortable walking up and down streets for several hours per day, including uneven terrain, uphill and downhill areas.
  
• Regularly requires climbing stairs, navigating driveways, and accessing homes or buildings with limited accessibility. Minimal time in an office environment.
  

·         This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle.

Additional Information

At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.