The Role
Guide guests through vehicle purchases, including appraisals, test drives, financing, product features, negotiations, and closing sales. Prepare and deliver vehicles, explain operating features and paperwork, follow up to build loyalty, transition customers to service departments, maintain inventory displays, and complete manufacturer certification training.
Summary Generated by Built In
Join a Legacy of Excellence with the Swope Family of Dealerships!
Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, we’ve built more than a business—we’ve built a legacy rooted in trust, integrity, and community connection.
At Swope, we believe in more than just selling and servicing vehicles—we believe in supporting the people and neighborhoods around us. We’re passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved.
As an Automotive Sales Specialist you will:
- Interact with guests to help guide them in their vehicle purchase, asking questions and listening carefully.
- Proactively consult and guide guests to the appropriate next step in the sales process, i.e. vehicle appraisal process, test drives, finance applications and service. Describe all optional equipment and accessories available for guests purchase, explain in detail product features and benefits.
- Use outstanding communication and listening skills to help negotiate terms that ensure payment options meet your guests’ lifestyles, budgets, and expectations; close the deal.
- Deliver a minimum number of vehicles each month.
- Prepare sold vehicles for guest delivery prior to guest arrival.
- Deliver vehicles to guests, ensuring that they understands the vehicle’s operating features, warranty, and paperwork.
- Provide an exceptional experience, driving loyalty by regularly following up to ensure guest satisfaction.
- Help transition guest to our Service departments to support their ownership experience, selling the quality and convenience of service repairs and/or aftermarket parts and accessories available in the service departments.
- Assist in maintenance of inventory display and organization of all keys to keep the experience as smooth as possible.
- Complete training with manufacturer to become a Certified Product Specialist.
- Any additional responsibilities per management request.
- Proven ability to provide an exceptional guest experience.
- Drive to set targeted personal income goals consistent with company standards of productivity.
- Proven ability to exceed established automotive sales and guest service goals.
- Excellent communication, consultative, interpersonal and organizational skills.
- Strong telephone and technology skills. Including; computers, smart phones, and social media.
- The willingness to follow up, and follow-up again, with guests.
- Strong desire and aptitude for continuing growth opportunities. Willingness to follow assigned word tracks & techniques as demonstrated in both training sessions and guest interaction.
- Valid in-state driver’s license and an acceptable, safe driving record.
- All potential employees must pass pre-employment testing to include a background check and drug screen.
Benefits
- PTO available first of the month after 60 days of employment
- Paid Sick Time available first of the month after 60 days of employment
- Holiday Pay starting day 1
- Health Insurance
- HSA - Health Savings Account with company contribution
- 401K with Company Match
- Vision Insurance
- Dental Insurance
- Company Paid Basic Life Insurance & AD&D Insurance
- Supplemental life insurance
- Company Paid Short Term Disability
- Long Term Disability
- Critical illness and Accident Coverage
- Prepaid Legal Insurance
- Identity Theft Protection
- Discount Programs
- Referral Programs
- Employee Assistance Program
- Pet insurance
- Wellness Reimbursement
Skills Required
- Ability to provide an exceptional guest experience
- Ability to meet personal income and productivity goals
- Ability to exceed automotive sales and guest service goals
- Excellent communication, consultative, interpersonal, and organizational skills
- Strong telephone and technology skills, including computers, smartphones, and social media
- Willingness to consistently follow up with guests
- Desire and aptitude for continuing growth opportunities
- Willingness to follow assigned sales word tracks and techniques
- Valid in-state driver's license and acceptable safe driving record
- Ability to pass pre-employment background check and drug screen
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The Company
What We Do
The Swope Family of Dealerships is a group of automobile dealerships that has been providing new and quality used trucks, cars, and SUVs to Central Kentucky and the greater Louisville area for over 65 years, founded as a family business.
