We are seeking a hands-on SailPoint Identity Security Cloud (ISC) Engineer to support, maintain, and enhance our identity governance platform. This role will be responsible for resolving production issues, managing Jira tickets, troubleshooting SailPoint ISC functionality, and supporting platform enhancements and implementations. The ideal candidate will have strong experience with SailPoint ISC, API integrations, and identity lifecycle management in enterprise environments.
Key Responsibilities:
- Manage and resolve SailPoint-related Jira tickets and support requests.
- Troubleshoot and remediate issues within the SailPoint Identity Security Cloud platform.
- Support SailPoint ISC implementations, upgrades, and ongoing enhancements.
- Develop and maintain API integrations with connected applications and systems.
- Collaborate with internal stakeholders to optimize identity governance and access management processes.
Required Skills:
- Hands-on experience with SailPoint Identity Security Cloud (ISC).
- Strong troubleshooting and platform support experience.
- Experience with REST APIs, integrations, and identity management workflows.
- Familiarity with Jira and incident/request management processes.
- Knowledge of Identity and Access Management (IAM) and Identity Governance Administration (IGA) concepts.
Skills Required
- Hands-on experience with SailPoint Identity Security Cloud (ISC)
- Strong troubleshooting and platform support experience
- Experience with REST APIs, integrations, and identity management workflows
- Familiarity with Jira and incident/request management processes
- Knowledge of Identity and Access Management (IAM) and Identity Governance Administration (IGA) concepts
What We Do
Customers of all sizes globally rely on Simeio to help secure their organizations. An innovative and industry leader, Simeio offers professional services, Identity and Access Management (IAM) managed services and Identity as a Service (IDaaS). Its full range of services is powered by an industry-first IAM Virtualization Platform delivered via Simeio's Identity SOC. Simeio's Identity SOC is the first and only solution of its kind designed specifically to operate, monitor, and defend complex multi-vendor IAM infrastructures and deliver actionable business intelligence. Simeio's client base is expanding as interest in identity and access management and IT governance, risk and compliance grows across all sectors. Headquartered in Atlanta, Georgia, Simeio has operations in India, the United Kingdom, Europe, across North America, South America and Canada. We are a cutting-edge growing company with a strong dedication to our employees and their opportunity for growth and success. Simeio offers a state-of-the-art technology office with plans for continued growth and expansion. Our company culture is crucial to those driven for success with an entrepreneurial spirit, solution oriented, and individual contributors, as well as, team players.
