Status: Full-Time, Non-Exempt
Pay: $22.00/hour
Schedules:
#1: Sunday - Tuesday 2:00 pm - 10:00 pm, Wednesday & Thursday 10:00 pm - 6:00 am
#2: Friday - Tuesday 6:00 am - 2:00 pm
Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Benefits Offered:
- Flexible medical coverage options
- Voluntary dental, vision, life, accident, critical illness, and hospital insurance
- Paid Time Off (Vacation + Sick Pay)
- Flexible Spending Account
- Employee Assistance Program
- 403(b) savings plan with up to 3% company matching
- Paid on-the-job training and orientation
- Mileage reimbursement
- Referral bonus program
- Opportunities for career growth
Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. The ability to demonstrate personal integrity is a must.
Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness.
- Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Assist in the organization of supplies and facilities needs
- Maintain a safe and functional shelter facility by providing traffic control and gate service
- Perform basic searches of persons or their property
- Demonstrate responsibility during perimeter checks and fire watch duties
- Provide client engagement support to drivers during shuttle service ride-along
Administration
Goal: Oversee administrative duties that support program services
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with keeping perimeter check logs and fire watch duties
Miscellaneous
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor
Requirements:
Education and Experience
- This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ability to perform crisis intervention as needed
- Ability to complete job duties that are guest focused, trauma informed, and housing focused.
- The ability to direct and professionally control crowds while preserving their right to personal dignity
- Ability to work in synch with licensed 3rd-party security officer team
General
- Reliable transportation required
- A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
- Detail-oriented and computer proficient in Microsoft Word and Excel required
- Self-motivated, the ability to manage a high volume of emails, work independently and with a
- group, dependability, responsibility
- The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
- Multi-task and work in a fast-paced environment
- Navigate urgent matters while upholding a degree of flexibility
- Work effectively with a diverse population
- Rapid prioritization
- Speak effectively before landlords and/or small groups
- Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Physical Requirements
- Commute in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc.
- Enter units with program staff as needed
- Answer and respond to phone queries
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift, push, and pull 50 pounds at times
Skills Required
- High level of patience, tolerance, and understanding for clients with urgent, multiple needs
- Ability to perform crisis intervention as needed
- Deliver guest-focused, trauma-informed, and housing-focused services
- Ability to direct and professionally control crowds while preserving dignity
- Ability to work in coordination with licensed third-party security officers
- Reliable transportation for field visits and meetings
- Flexible schedule including weekends, evenings, and occasional schedule changes
- Computer proficiency in Microsoft Word and Microsoft Excel
- Self-motivated, able to manage high volume of emails, work independently and in a group
- Clear and effective written and verbal communication skills
- Ability to multi-task and work in a fast-paced environment
- Knowledge of fair housing and related legal concerns for advocacy
- Ability to lift, push, and pull up to 50 pounds
- Willingness to commute in the field, enter units, and conduct habitability inspections
- Demonstrated personal integrity and dependability
- Fluency in Spanish
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What We Do
Mercy House Living Centers is a non-profit organization dedicated to ending the cycle of homelessness. Its mission is to be a leader in the field by providing a unique system of dignified housing opportunities, comprehensive programs, and supportive services. The organization works to help individuals find their way back home and achieve lasting self-sufficiency, ensuring that everyone has a safe and dignified place to live.
