Safety Specialist (6589)

Status: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Tuesday - Friday 2 PM - 10 PM

Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.   

Essential Duties and Responsibilities: 

Shelter Support 

Goal: Ensure a safe and client focused environment for guests to quickly end their homelessness.  

• Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.   

• Encourage and discuss progress toward housing with shelter guest   

• Assist with shelter setup and maintenance   

• Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.   

• Assist with receiving and verifying orders from vendors, completing tally sheets   

• Post and update signs and service calendars   

• Audio Equipment set up and monitoring   

• Assist in the organization of supplies and facilities needs   

• Conduct neighborhood patrols to minimize potential impact on the surrounding community   

Administration 

Goal: Oversee administrative duties that support program services. 

• Assist with keeping detailed daily summary sheets   

• Assist with record keeping and reporting   

Miscellaneous  

• Assist with guest services and program activities if necessary   

• Complete ad hoc projects as appointed by Supervisor   

Requirements:   

Education and Experience 

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.  

• Ability to perform crisis intervention as needed 

• Ability to complete job duties that are guest focused, trauma informed, and housing focused.   

General 

• Reliable transportation required 

• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs 

• Detail-oriented and computer proficient in Microsoft Word and Excel required 

• Self-motivated, the ability to manage a high volume of emails, work independently and with a 

• group, dependability, responsibility  

• The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills 

• Multi-task and work in a fast-paced environment  

• Navigate urgent matters while upholding a degree of flexibility  

• Work effectively with a diverse population  

• Rapid prioritization   

• Speak effectively before landlords and/or small groups  

• Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve 

Physical Requirements 

• Enter units with program staff as needed  

• Answer and respond to phone queries 

• Prolonged periods of sitting at a desk and working on a computer 

• Must be able to lift, push and pull 50 pounds at times 

Core Competencies: 

• Adaptability: Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities 

• Compassion: Demonstrate empathy and understanding towards others, acknowledging their interconnectedness and inherent worth 

• Humility: Recognize one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all 

• Build Trust: Excel in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making 

• Accountability: Take responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization 

• Continuous Improvement: Commit to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization 

• Communication: Excel in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization 

• Confidence: Exhibit courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents 

• Critical Thinking: Possess the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices 

• Collaboration: Build and foster positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness 

• Drive Change: Understand and embodies that every action is an opportunity to be innovative and draw ideas from others. Implements valuable change to forward our mission and shares the “why’s” behind changes