Status: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Sunday, Monday, Thursday, Friday 3:00 pm - 11:00 pm
Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value.
Essential Duties and Responsibilities:
Shelter Support
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Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
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Encourage and discuss progress toward housing with shelter guests
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Assist with shelter setup and maintenance
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Assist with general cleanliness and safety of facility including emptying trash cans and clean-up
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Assist with receiving and verifying orders from vendors, completing tally sheets
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Assist in the organization of supplies and facilities needs
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Maintain a safe and functional shelter facility by providing traffic control and gate service
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Perform basic searches of persons or their property
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Demonstrate responsibility during perimeter checks and fire watch duties
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Provide client engagement support to drivers during shuttle service ride-along
Administration
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Assist with keeping detailed daily summary sheets
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Assist with record keeping and reporting
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Assist with keeping perimeter check logs and fire watch duties
Miscellaneous
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Assist with guest services and program activities if necessary
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complete ad hoc projects as appointed by Supervisor
Education and Experience
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This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
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Ability to perform crisis intervention as needed
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Ability to complete job duties that are guest focused, trauma informed, and housing focused.
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The ability to direct and professionally control crowds while preserving their right to personal dignity
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Ability to work in synch with licensed 3rd-party security officer team
General
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Reliable transportation required
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A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
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Detail-oriented and computer proficient in Microsoft Word and Excel required
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Self-motivated, the ability to manage a high volume of emails, work independently and with a
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group, dependability, responsibility
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The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
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Multi-task and work in a fast-paced environment
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Navigate urgent matters while upholding a degree of flexibility
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Work effectively with a diverse population
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Rapid prioritization
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Speak effectively before landlords and/or small groups
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Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve
Physical Requirements
- Commuting in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc.
- Enter units with program staff as needed
- Answer and respond to phone queries
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift fifty (50) pounds at times
Skills Required
- Trauma-informed, guest-focused service delivery
- Ability to perform crisis intervention
- Ability to direct and professionally control crowds while preserving dignity
- Ability to work in sync with licensed third-party security officers
- Reliable transportation for field visits and duties
- Flexible schedule including weekends, evenings, and holidays
- Proficient in Microsoft Word and Excel
- Strong written and verbal communication skills
- Detail-oriented, self-motivated, able to manage high email volume, work independently and in teams
- Knowledge of fair housing and related legal concerns
- Ability to perform perimeter checks, fire watch, and basic searches of persons/property
- Ability to lift up to 50 pounds
- Speak effectively before landlords and small groups
- Fluency in Spanish
What We Do
Mercy House Living Centers is a non-profit organization dedicated to ending the cycle of homelessness. Its mission is to be a leader in the field by providing a unique system of dignified housing opportunities, comprehensive programs, and supportive services. The organization works to help individuals find their way back home and achieve lasting self-sufficiency, ensuring that everyone has a safe and dignified place to live.







