Safety and Security Specialist

Position Overview

Under the general supervision of the Safety and Security Manager, this position is responsible for responding to safety and security related incidents at all DBRL facilities and providing training to DBRL staff annually.

Essential Duties:

• Respond to the day-to-day security calls of all library facilities.
• Work with customers and staff in each library location to address reported security issues and incidents during all hours of operation.  
• Interact with a diverse group of individuals, both internal and external, and provide exceptional responses to security issues while ensuring an inclusive approach to security management.  
• Assist staff with unsafe situations while enforcing the Code of Conduct and acceptable use policies consistently throughout the entire library system. 
• Assist with both internal and external investigations. This includes, but is not limited to investigations that arise from criminal acts.
• Assist with the training for new hires and ongoing training for staff on safety and security protocols, with guidance from the Safety & Security Manager. Assess training needs of contracted security officers and provide training as necessary. 
• Monitor library security camera systems and review footage as needed.
• Document library encounters through incident reports.
• Travel from Columbia to other branch locations as needed.
• Respond promptly to emergencies, including medical incidents, fire alarms, and security breaches.
• Utilize trauma-informed practices to de-escalate conflicts, when possible, and provide a safe and welcoming environment for all patrons and staff.
• When time allows, collaborate with the Community Resources Manager and practicum students to ensure patrons facing challenges are directed to appropriate resources.
• Administer basic first aid when necessary and assist in coordinating medical responses with local emergency services.

Minimum Job Requirements:

• High school diploma or equivalent AND 48 hours college credit required. Experience may substitute for college credit.
• 1-3 years of law enforcement, security and/or emergency management experience. 
• Possession of a valid Missouri driver’s license. 
• Must be able to work evening shifts and weekends based on the needs of the library.
• Must have a reliable form of transportation.

Preferred Job Requirements: 

• 1-3 years of supervisory experience preferred. 
• Experience in the management and use of relevant technology and equipment. non-violent confrontation training preferred.
• Preferred certifications: Fire Fighter I and II, EMT/Paramedic, Peace Officer Standards and Training (POST) license. First aid, CPR/AED certification and disaster response training.
• Peace Officer Standards and Training (POST) license preferred. 
• Bachelor’s degree preferred.