SaaS Sales Engineer

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

Master Lock’s Connected LOTO (Lockout Tagout) solution is a disruptive technology leveraging software and connected hardware to enhance LOTO programs in a variety of end markets including Oil & Gas, Manufacturing, Power Generation and Food/Beverage.

The SaaS Sales Engineer will support the Field Sales team through lead qualification and demonstration of Master Lock’s Connected LOTO Solution as part of the overall sales process for our global client base. 

The SaaS Sales Engineer will utilize their subject matter expertise on LOTO/Safety to educate prospective customers on how the solution will enhance quality, deliver efficiency, add value to their lockout programs and demonstrate compliance to OSHA’s 1910.147 LOTO regulation requirements. 

Post-sale, the SaaS Sales Engineer will be responsible for new customer onboarding and training to ensure successful new customer activations

In addition, the SaaS Sales Engineer will educate clients on how to implement best practices with an expert understanding of all elements of the solution across all applications

This is an exciting new role within the Security Business Unit that will be instrumental in driving the market transition from mechanical to connected LOTO practices. An entrepreneurial spirit and comfort with ambiguity is critical since this role will be driving a transformational change within Master Lock and in the market. The successful candidate will collaborate closely with cross-functional teams to drive product strategy, development, and go-to-market activities.

The Salary Range for this position is $71,000 - $98,000.

What you will be doing:

• Partner with outside sales team to prioritize and schedule and perform solution demonstrations with prospective customers. Provide timely follow-up to customer questions and inquiries. 
• Provide technical assistance to sales personnel in performing product demonstrations and in answering existing prospective customer questions surrounding product capabilities and functions. 
• Provide technical, marketing and other documentation or content to support the customer evaluation process
• Maintain a funnel of active opportunities and log history of demonstrations and other customer touchpoints in Master Lock’s CRM system
• Capture customer requirements and solution feedback to enhance product Road Map and fuel product improvement
• Develop and refine our customer onboarding process and work with Category Management to advance Connected LOTO customer value and experience.
• Provide onboarding services and training for new customers to ensure they have the knowledge and understanding to successfully set-up and operate the Connected LOTO Solution. Develop and continuously improve models for customer success.
• This is a customer facing position that relies on solid presentation skills, experience with a wide variety of audiences, and a deep knowledge of worker safety including the OSHA 1910.147 LOTO regulation
• Travel (~20%) as needed to customer sites as well as tradeshows to build awareness of Connected LOTO and aid in the solution sales process
• Working experience as a subject matter expert maintaining up to date knowledge of industry and regulatory changes
• Explain complex information in straight forward way, combining multiple concepts and perspectives into a unified, convincing message
• Create presentations that are customized for the audience emphasizing value delivered by the Connected LOTO solution
• Communication skills are key to success in this role. You will work with our customers, and the overall Master Lock organization to improve the sales and onboarding process for the Connected LOTO Solution
• Working with both customer and internal teams requires excellent interpersonal skills, leadership qualities, communication skills, and a collaborative attitude

Qualifications

• 5-7 years work experience in marketing/sales within industrial safety market
• Selling / supporting products to safety or maintenance personnel
• Selling / supporting technology-based solutions
• Proficient in Microsoft Powerpoint, Word and Excel
• Demonstrated success managing multiple potential customers concurrently in a fast-paced environment
• Experience providing customer-specific demonstrations, training and onboarding for technology-based solutions
• College degree

Additional Information

Salary Range: $71,000 - $98,000

*Actual pay will vary based on qualifications and other factors

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility/adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN.

Equal Employment Opportunity

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.