⭐ Your next adventure awaits here ⭐
As part of our Subject Matter Expert team, you will be a technical expert in charge of supporting sales representatives during their sales process for our IAM offer: you will be responsible for providing technical and business expertise on our SaaS offer and for the post sales process to ensure clients have a good grasp of our software via training.
Your main responsabilities :
- Conduct interactive demonstrations (and/or create use case) that align to the IP needs for IAM tools users when going to onsite visits
- Attend customer meetings in support of sales representatives to present our software (EC+, Equinox Corporate, Equinox Law Firm, ELF+).
- Prepare presentations for seminars, highlighting our software and positioning the Questel offer.
- Provide customer training for Orbit Invention and Orbit Asset.
- Drive internally the SaaS offer assigned to the SME: raise the kwowledge on the offering of the sales team and all client facing person at Questel, supports the group’s strategic priorities…
- Support Product Manager and User Experience (UX) designer in describing IAM processes and use cases when they need their expertise
- Ensure regular reporting of field information collected during pre-sales and training activities.
The perfect match…
✅ Master’s degree, engineer, or university scientific studies.
The ideal candidate has completed a diploma in intellectual property and has a professional experience in one of these fields:
- IP paralegal for a company or a law firm
- IP portfolio management
With significant experience in using Intellectual Asset Management tools.
Beside your deep knowledge of IP processes, operations, data and administration, you are proficient in extracting business intelligence from intellectual assets, have a solid understanding of business value chain, processes and applications, and understand very well how C-level Executives use IP information.
Other key qualities include :
- being customer oriented
- having a good capacity to convince your interlocutors with excellent communication and presenting skills
- being a problem-solver, solutions provider to the client and able to think creatively
- being able to help with the migration of the client's data (in combination with our integration team)
- being able to pick up insights within customer conversations and connect them to goals, customer success criteria, products or services
- Excellent listening skills and attention to details
- Fluency in English AND German are required
A few more things :
- Autonomy & time management
- Team spirit and proactivity
- Flexibility to travel (up to 25%)
Join Questel, a growing international group, and live a great human adventure!🤝
What we offer :
- Full-time, permanent position
- Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
- Thrive in a flat hierarchy that champions courtesy, honesty, and courage.
- Compensation: competitive package including a very attractive uncapped commission plan
- Work with a diverse range of prestigious international clients (Fortune 500, CAC40etc.)
- International teams: offices in the USA, EMEA and APAC
- Company, products and services are highly recognized in its market worldwide
📍 Job location : Munich or fully remote in Germany or in France
Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.
Skills Required
- Master's degree, engineering degree, or university scientific studies
- Significant experience using Intellectual Asset Management (IAM) tools
- Fluency in English and German
- Experience delivering product demonstrations and customer training
- Deep knowledge of IP processes, operations, data and administration
- Diploma in Intellectual Property
- Professional experience as an IP paralegal or in IP portfolio management
- Ability to support client data migration in coordination with integration teams
- Strong communication, presentation, customer orientation, problem-solving and listening skills
- Autonomy, time management, team spirit, proactivity and flexibility to travel up to 25%
What We Do
Questel is a true end-to-end intellectual property solutions provider serving 20,000 organizations in more than 30 countries for the optimal management of their IP assets portfolio. Whether for patent, trademark, domain name, or design, Questel provides its customers with the software, tech-enabled services, and consulting services necessary to give them a strategic advantage. We use state-of-the-art technology such as artificial intelligence, big data, or blockchain, powered by an unparalleled network of international experts, to optimize the maintenance of any IP asset while streamlining the internal processes of our corporate and law firm clientele. These solutions, when combined with our IP cost management platform, deliver clients an average savings of 30-60% across the entire prosecution budget. Beyond IP, Questel’s mission is to facilitate the development of innovation in an efficient, secure, and sustainable way
.png)
