Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.
What We Need
NetBrain is looking for a Software Architect to own the end-to-end technical architecture of our next-generation SaaS platform on AWS. This is a senior, hands-on leadership role at the intersection of infrastructure, platform engineering, and product strategy — ideal for someone who has successfully taken a product from on-premises or private cloud to public SaaS and wants to do it again at scale.
The Impact You'll Make
As a Software Architect, you will set the foundational technical direction for NetBrain’s cloud platform. Your architecture decisions will determine how the product scales, how securely it handles enterprise customer data, and how efficiently engineering teams across the organization can build on top of a shared, well-governed infrastructure. You will work directly with engineering leadership and product management, mentor senior engineers, and produce the standards, ADRs, and documentation that give teams clarity and autonomy.
What You'll Do
- Define the reference architecture for NetBrain’s SaaS platform on AWS, covering compute, networking, data, messaging, and observability layers.
- Lead the multi-tenancy design strategy, including data isolation, tenant routing, and compliance boundaries.
- Own the Infrastructure-as-Code strategy using Terraform and AWS CloudFormation, establishing reusable modules and IaC governance across engineering teams.
- Design the container and Kubernetes orchestration platform: cluster topology, workload scheduling, autoscaling, and namespace conventions.
- Architect the event-driven messaging layer using RabbitMQ (preferred) or Kafka, including schema governance, dead-letter handling, and consumer patterns.
- Define the polyglot persistence strategy across relational databases and MongoDB, including data modeling standards and backup/recovery procedures.
- Establish the observability stack (metrics, tracing, logging, alerting) and SLI/SLO frameworks aligned to enterprise customer expectations.
- Embed security into the platform architecture: encryption, IAM, secrets management, network segmentation, and a path to SOC 2 Type II.
- Produce architecture decision records (ADRs) and documentation that guide engineering teams and inform product leadership.
What You Bring
- 8–12+ years in software or infrastructure engineering, with 4+ years in an architecture role for a SaaS product.
- Deep, hands-on AWS experience across compute, networking, storage, and managed services — not just familiarity.
- Proven track record of architecting multi-tenant SaaS platforms, ideally transitioning a product from on-premises or private cloud to public SaaS.
- Strong command of cloud-native design patterns: event-driven architecture, microservices decomposition, twelve-factor applications, and API-first design.
- Experience leading architecture across multiple engineering teams — setting direction without owning every implementation.
- Ability to produce documentation that engineers can build from and executives can reason about; comfortable presenting tradeoffs to non-technical stakeholders.
- Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
- Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
What We Offer
Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.
For this role, the estimated base is CAD$150,000 - CAD$180,000 + potential Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.
The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.
NetBrain invites all interested and qualified candidates to apply for employment opportunities.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.
If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.
In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- 8-12+ years in software or infrastructure engineering
- 4+ years in an architecture role for a SaaS product
- Deep, hands-on AWS experience across compute, networking, storage, and managed services
- Proven track record architecting multi-tenant SaaS platforms and transitioning on-prem/private cloud to public SaaS
- Infrastructure-as-Code using Terraform and AWS CloudFormation; create reusable modules and governance
- Design and operate container and Kubernetes orchestration platforms (cluster topology, scheduling, autoscaling, namespaces)
- Experience with event-driven messaging (RabbitMQ or Kafka) — RabbitMQ preferred
- Polyglot persistence strategy across relational databases and MongoDB, including backup/recovery
- Establish observability stack (metrics, tracing, logging, alerting) and SLI/SLO frameworks
- Embed security into platform architecture: encryption, IAM, secrets management, network segmentation, path to SOC 2 Type II
- Experience leading architecture across multiple engineering teams and producing ADRs/documentation
- Strong command of cloud-native design patterns: event-driven architecture, microservices, twelve-factor apps, API-first design
- Ability to present technical tradeoffs to non-technical stakeholders
- Manual dexterity for computer use (repetitive wrist/hand/finger motion)
- Ability to sit for extended periods (stationary tasks)
What We Do
Founded in 2004, NetBrain Automation is the most widely adopted no-code network automation and visibility platform, providing network operators and engineers with the ability to transform their core workflows associated with hybrid network management. Through the use of desired Intents, any multi-vendor and multi-cloud infrastructure can now be managed from the top-down based upon establishing and maintaining those intents (rather than managing by device configuration alone). By discovering every aspect of any hybrid network, all the way from the edge to the cloud, and transforming this into a robust digital twin which understands the intention of each component, engineers and operators can maintain the integrity of the network by simply managing their intended results. Today, more than 2,500 of the world’s largest enterprises and managed services providers use NetBrain to simplify their management tasks, reduce MTTRs, ensure compliance and provide a top-down understanding of how the network is supporting their business requirements directly. NetBrain is headquartered in Burlington, Massachusetts, with employees located across the United States and Canada, Germany, the United Kingdom, India, and China
