Job Description Summary
To support the business within country(s) assigned, to ensure seamless P2P and T&E operational services. Provides P2P and T&E related strategic consultancy to key stakeholders and connecting between different functions and departments to ensure early resolution of critical issues/ feedback and queries, including system/ process changes.
Job Description
Major accountabilities:
- Support by close monitoring and improvement of the P2P and T&E KPIs/ process performance for the country(s). Update Key stakeholders on KPIs and process operations. Take initiatives to improve KPIs and operations excellence by understanding RCA and initiating CI activities (where possible).
- Improve Finance Core Convergence, Harmonization of processes among countries and reduction of step outs. Keeping the stakeholders up to date on the on Global Policies and procedures. Ensure compliances to those policies.
- Develop a strong and active relationship with Internal and External stakeholders. Organize structured meetings, clinics, virtual sessions to keep close with the business users and stakeholders. Keep the Key stakeholders up to date with any incidents and remediation plans. Work as an escalation point for the business and ensure timely resolution of all escalations. Ensure Users and operators are up to date with process and on their R&Rs. Coordinate IA and Stat Audit requirements from P2P and T&E perspective.
- Work in collaboration with HUB and GPOs to ensure Global initiatives and policy changes are implemented at country level with reasonable notice time, training and without hampering the operational harmony. Keeping the process documentation up to date ensuring easy backfill.
- Value customer voices. Develop mechanism to engage customers in providing feedback and to improve the feedback.
Minimum Requirements:
Work Experience:
- Minimum 6-9 years’ experience in P2P and T&E .
Skills:
- Good analysis and communication skill
- Critical thinking
- High level of curiosity
- Strong collaboration skills and able to work in a matrix
- Expertise on business process modelling / Re-engineering
- Result focus with high integrity
- Capacity to work under pressure
- Passion for the business side beyond pure finance perspective
- Compliance And Controls.
- Data Cleansing / Normalization.
- Embracing Change.
- Financial Accounting.
- Rapid Problem Solving.
- Resilience.
Technical / Functional Skills & Knowledge:
- SAP/ Ariba Guided Buying/ OCR tool - advance user knowledge
- Intermediate/ Advance user knowledge of Excel/ Power Point/ Power BI/ Power Apps
- Change Management experience
Languages:
- Able to communicate fluently in English and Korean to support the respective countries.
- Able to communicate in Chinese (Traditional Chinese to support Taiwan) - secondary language is added advantage.
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive:You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Skills Desired
Building Effective Teams, Compliance And Controls, Continuous Process Improvement, Critical Thinking, Esg Data Management, Financial Accounting, Financial And Management Reporting, People Development, Process Optimization, Rapid Problem Solving
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
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What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.






