RTC Operations Manager

JOB SUMMARYAs an Operations Manager supporting UHY’s National Specialty Tax Services within the R&D Tax Credits practice, you will oversee the daily functions and processes of ensuring efficiency, productivity, and quality to support business goals. You will manage process optimization, resource allocation, staff supervision, budgeting, and quality control across multiple reporting regions.

JOB DESCRIPTION

• Allocate resources and oversee regional operations to ensure alignment, accountability, and the timely delivery of product(s)
• Monitor staff performance utilizing appropriate management tools and methodologies
• Identify and mitigate risks, dependencies, and issues to maintain established timelines
• Serve as the primary liaison across regions, ensuring consistent communication and providing real-time follow up so that clients and prospects receive timely attention and no opportunities are missed
• Support regional leaders by interpreting key metrics and preparing accurate, comprehensive reports
• Manage pre-engagement activities and maintain prospect tracking to support pipeline visibility
• Ensure all deliverables meet organizational standards for quality, accuracy, and consistence
• Recommend and implement process improvements to enhance operational efficiency and standardization

Supervisory responsibilities

• Will lead and supervise subordinate team members

Work environment

• Work is conducted in a professional office environment with minimal distractions

Physical demands

• Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time
• Must be able to lift up to 15 pounds at a time

Travel required

• Limited travel may be requested for attending events, conferences, or internal meetings

Required education and experience

• Bachelor’s degree in any field
• 3+ years of relevant experience
• Proficiency in Excel
• Proven ability to manage multiple operations with competing deadlines

Preferred education and experience

• PMP or similar certification
• Ability to analyze data and data-driven decision-making

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice.

WHO WE ARE

UHY is one of the nation’s largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients’ business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms.

WHAT WE OFFER

POSITIVE WORK ENVIRONMENT

Enjoy a collaborative and supportive work environment where teamwork is valued.

ATTRACTIVE COMPENSATION PACKAGES

Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual.

COMPREHENSIVE BENEFIT PACKAGE

Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.