Job Title
RSOC Monitoring Analyst (Data Centre, JOHOR)Job Description Summary
Job Description
Perform continuous monitoring of:
Access control systems
Video surveillance systems
Intrusion detection systems
Safety and environmental alarm systems
Conduct initial triage and classification of events:
Security events
Safety (EHS) events
Infrastructure-related incidents
Execute incident escalation in accordance with GSOC escalation models:
Security Operations teams
EHS response teams
IRC / Infrastructure Operations
Support incident communication coordination:
Notify relevant stakeholders
Track escalation status
Maintain incident timelines
Monitor infrastructure operational alerts, including:
Security system outages
Access disruptions
Facility-related operational issues
Maintain real-time situational awareness during active incidents
Maintain accurate incident logs, reports, and tracking records
Adhere to GSOC standard operating procedures, escalation thresholds, and event classification models
Support 24/7 operations, including shift-based monitoring coverage
Requirements:
Diploma holder
Any relevant working experience will be advantageous
Basic understanding of Physical security systems (ACS, CCTV, IDS) and Data center operations and critical infrastructure environments
Strong situational awareness and ability to perform structured triage
Ability to follow escalation protocols with discipline and accuracy
Willingness to work rotating shifts in a 24/7 operational environment
INCO: “Cushman & Wakefield”
Skills Required
- Diploma holder
- Relevant working experience
- Basic understanding of physical security systems (ACS, CCTV, IDS)
- Basic understanding of data center operations and critical infrastructure environments
- Strong situational awareness and ability to perform structured triage
- Ability to follow escalation protocols with discipline and accuracy
- Willingness to work rotating shifts in a 24/7 operational environment
Cushman & Wakefield Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cushman & Wakefield and has not been reviewed or approved by Cushman & Wakefield.
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Retirement Support — A 401(k) with company match is consistently referenced as part of the package. Feedback suggests this provides a solid baseline for long‑term savings across many U.S. roles.
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Leave & Time Off Breadth — Paid time off and company holidays are regularly highlighted and described as a meaningful part of the offering. Feedback suggests time‑off benefits add tangible value alongside base pay.
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Parental & Family Support — Paid parental leave for primary and secondary caregivers, plus backup care and wellbeing resources, are described as available. These offerings indicate a supportive approach to family needs in many roles.
Cushman & Wakefield Insights
What We Do
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 53,000 employees in 400 offices and 60 countries. In 2019, the firm had revenue of $8.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services.
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