At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe. If you have what it takes and want to be part of our always growing Rosenbauer family, we want to hear from you!
POSITION SUMMARY
The Pre-Sales Coordinator will communicate between the customers and the company throughout the production of their fire apparatus. They will produce change orders based off mid-point and final corrections. The Pre-Sales Coordinator will work with employees on the floor to ensure all specs are met and any issues are fixed. Also, they will answer any questions and inquiries produced by customers and dealers.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Communicates between the customers and the company throughout the production of their fire apparatus.
- Answers any questions and inquiries produced by customers and dealers.
- Produces change orders based off mid-point and final corrections.
- Works with employees on the floor to ensure all specs are met and any issues are fixed.
- Meets with customers to assist in the proper creation of the truck.
- Updates customers with pictures and information regarded their fire apparatus.
- Troubleshoots trucks and creates solutions for deficiencies found.
- Performs other duties and responsibilities as required by management to meet the needs of the company.
QUALIFICATIONS
Required Education:
- High School Diploma/GED.
Preferred Education:
- None.
Required Experience:
- None.
Preferred Experience:
- Experience with technical knowledge related to fire trucks.
Position Requirements:
- You recognize the importance and adherence to all safety policies in order to promote a safe working environment, for everyone at the organization.
- Understand the need to support the organization to work effectively by adhering to the attendance and punctuality standards and does not burden co-workers and supervisors unfairly with unnecessary and unplanned absences and lateness.
- Analytical and highly motivated individual with acute attention to detail.
- Efficient time management skills to ensure all job tasks are completed.
- Proficient in your ability to manage multiple and diverse projects, including analytical thinking, planning, prioritization, problem solving, decision making, and carrying out assigned projects with minimal supervision.
- Must be able to work with Quote Writer to complete daily tasks.
- Adaptable & versatile.
- Attention to detail.
- Must be able to work professionally with customers, external business leaders, and vendors.
- Routinely read through and follow specs.
- Basic computer skills.
- Self-motivated.
- Accurate in tasks.
- Able to work with minimal supervision.
- Excellent organization skills.
- Able to follow verbal & written instructions.
Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to write routine reports, correspondence and to speak effectively before groups of customers or employees of the organization.
Mathematical Skills:
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability:
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills:
- Ability to perform intermediate PC functions including spreadsheet formulas and functions, queries, tables, merges, and special reports.
- Will perform some troubleshooting.
- Intermediate experience required.
Decision Making:
- Responsibilities are guided by a set of guidelines that provide methods for problem solving.
- Decisions are made within these guidelines initially, and a supervisor is informed afterwards.
- Supervisor regularly reviews the activities to determine if the guidelines have been followed.
Equal Opportunity Employer/individuals with disabilities/protected veterans. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
All offers of employment are contingent upon the successful completion of a pre-employment drug screening.
Skills Required
- High School Diploma or GED
- Ability to perform intermediate PC functions including spreadsheet formulas, queries, tables, merges
- Must be able to work with Quote Writer
- Basic computer skills
- Attention to detail and accuracy in tasks
- Excellent organization, time management, and ability to manage multiple projects
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports, correspondence, and speak effectively
- Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
- Able to follow verbal and written instructions and work with minimal supervision
- Adherence to safety policies and reliable attendance/punctuality
- Experience with technical knowledge related to fire trucks
What We Do
Rosenbauer is a leading global provider of firefighting technology, developing and producing vehicles, firefighting and safety equipment, and digital solutions for fire departments worldwide.
