The Role
Develops, tests, maintains, and troubleshoots CRM applications using Dynamics 365, Power Platform, Azure, .NET, and related technologies. Designs integrations, APIs, Dataverse solutions, customer service workflows, and low-code or custom applications. Supports migrations, implementations, documentation, and post-implementation issues while collaborating across the software development lifecycle. The role may also involve Oracle E-Business customizations, data conversion, SQL tuning, ETL, and technical quality assurance.
Summary Generated by Built In
Responsibilities:
- Required to translate technical systems specifications into
working, tested applications.
- This includes:
- developing detailed programming specifications
- writing and/or generating code o compiling data-driven
programs, maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which arise
during the use and operation of software packages, including technical
assistance in implementation, conversion and migrations.
General Skills:
- Experience in programming and analysis; specialized software
package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the
Software Development Life Cycle
- Experience in structured methodologies for the development,
design, implementation and maintenance of applications
- Experience in design, code, test, debug and document
applications
- Experience in the use of object and/or third generation
language development tools
- Experience in one or more programming languages
- Experience in application design, latest design patters,
deployment and troubleshooting
- Experience with relational and hierarchical database
technologies
- Experience in the use of information retrieval packages
using query languages
- Experience with one or more communications protocols
- Experience in structured methodologies for the design,
development, implementation and maintenance of applications
- Experience eliciting and documenting information from
diverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-making
skills; verbal and written communication skills; interpersonal and negotiation
skills
- A team player with a track record for meeting deadlines
Desirable Skills:
- Knowledge and experience with programming Internet-ready
applications
- Knowledge and experience in rapid application development
(RAD) methodologies
- Knowledge and understanding of Information Management
principles, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying product
installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve
any post-implementation technical issues
- Experience conducting design walkthrough sessions with
project team
- Knowledge and understanding of Accessibility for Ontarians
with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Additional Skills for Oracle Software Developer:
- Experience in conducting impact assessments on Oracle
E-Business application customizations and extensions.
- Strong conversion experience in Account Receivable
Collection modules
- Strong programming skills in Oracle database, PL/SQL, SQL,
XML, Unix shell scripts and Oracle Data Integrator
- Proved business knowledge of General Ledger, Accounts
Receivable, Collections, Accounts Payable and Inventory Modules of Oracle
E-Business
- Great knowledge of Oracle E-Business table structure related
to GL, AR, Collections, AP, INV and FND
- Strong knowledge of SQL tuning and using partition tables
- Demonstrated experience and understanding of data warehouse,
ETL methodologies and OBIEE
- Demonstrated work experience on Java and Oracle Application
Development Framework (ADF) will be a great asset
- Strong verbal and written communication skills and leadership
abilities to be able to oversee the quality assurance of the project from
technical perspective
Requirements
Experience and Skill Set Requirements:
Must Haves:
- Experience
with Agile methodologies
- Experience
with Dynamics 365, Microsoft Power platform, and Azure solution design
- Working
knowledge of Dynamics interoperability, integration and capability with
other Microsoft cloud technologies
- Working
knowledge of both low code development and custom development on Dynamics
365
- Experience
with Dynamics CRM Customer Service Workspace, Agent experience profile,
Session templates, workstream, and routing.
- Experience
with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL,
DevOps, CI/CD Pipelines etc.
Skill Set Requirements:
Technical Skills:
- Experience
with Agile methodologies
- Experience
with Dynamics 365, Microsoft Power platform, and Azure solution design
- Working
knowledge of Dynamics interoperability, integration and capability with
other Microsoft cloud technologies
- Working
knowledge of both low code development and custom development on Dynamics
365
- Working
knowledge with Dataverse design and development
- Working
knowledge of development in Azure technologies
- Working
knowledge of .NET, C#, JavaScript
- Working
knowledge of DevOps, task boards, pipelines, etc.
Experience:
- Experience
with cloud platforms such as Azure, Dynamics 365, Power Platform
- Experience
with Dynamics CRM Customer Service Workspace, Agent experience profile,
Session templates, workstream, and routing.
- Experience
with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL,
DevOps, CI/CD Pipelines etc.
- Proficiency
in all cloud service models: SaaS, PaaS, and IaaS
- Certifications
in Dynamics 365 and Azure are preferred
- Experience
with Agile methodologies including using kanban/task boards
- Extensive
experience developing in Dynamics 365 Customer Service (case management,
Knowledge Management, Customer Service Workspace configuration), power
platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom
PCF controls, development and Server-Side templating language Liquid.
- Experience
with both low code development and custom development on Dynamics 365
Communication Skills:
- Strong
communication skills to prepare documentation, including but not limited
to; reports, reviews, assessments
- Ability
to present ideas and suggestions clearly and effectively and in a user
friendly manner; maintain a high level of customer service to both
internal and external clients
Skills Required
- Experience with Agile methodologies, including Kanban or task boards
- Experience with Dynamics 365, Microsoft Power Platform, and Azure solution design
- Working knowledge of Dynamics interoperability, integration, and capability with Microsoft cloud technologies
- Working knowledge of low-code and custom development on Dynamics 365
- Experience with Dynamics CRM Customer Service Workspace, agent experience profiles, session templates, workstreams, and routing
- Working knowledge of Dataverse design and development
- Working knowledge of Azure technologies
- Working knowledge of .NET, C#, and JavaScript
- Working knowledge of DevOps, task boards, and pipelines
- Experience with cloud platforms including Azure, Dynamics 365, and Power Platform
- Experience with custom Web API development, ASP.NET, .NET Core, Entity Framework, Azure SQL, DevOps, and CI/CD pipelines
- Proficiency with SaaS, PaaS, and IaaS cloud service models
- Extensive experience developing in Dynamics 365 Customer Service, including case management and Knowledge Management
- Experience configuring Customer Service Workspace, Power Apps, Model-Driven Apps, Power Pages, Canvas Apps, PCF controls, and Liquid
- Programming and application analysis experience, including design, coding, testing, debugging, documentation, deployment, and troubleshooting
- Experience with relational and hierarchical databases and query languages
- Experience eliciting and documenting requirements from stakeholders and subject matter experts
- Strong communication, analytical, problem-solving, decision-making, interpersonal, and negotiation skills
- Ability to collaborate throughout the software development lifecycle and meet deadlines
- Certifications in Dynamics 365 and Azure
- Experience with Oracle E-Business application customization impact assessments and Accounts Receivable collections conversion
- Experience with Oracle Database, PL/SQL, SQL, XML, Unix shell scripts, and Oracle Data Integrator
- Business knowledge of Oracle General Ledger, Accounts Receivable, Collections, Accounts Payable, Inventory, and related table structures
- Experience with SQL tuning, partition tables, data warehouses, ETL methodologies, and OBIEE
- Experience with Java and Oracle Application Development Framework
- Knowledge of Internet-ready applications, RAD methodologies, middleware, gateways, and installation scripts
- Knowledge of Information Management principles and AODA regulations and standards
- Ability to provide user and system documentation, design walkthroughs, and post-implementation support
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The Company
What We Do
Maarut Inc. is a Canadian company specializing in IT services, technology staffing, and software development, dedicated to assisting businesses with digital transformation and solving business challenges through technology.
