RPA Business Analyst

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Job Description

          General

• The Robotic Process Automation Business Analyst is responsible for assessing feasibility of automation scope of  processes, documenting and designing  business processes, enabling these processes to be automated rapidly using RPA technology while adding values as quality, reliability, and reduction of manual efforts.
• This role will be part of the RPA Automation team based out of Gurgaon supporting Robotics Process Automation based on UiPath, Abbyy FlexiCapture, & Power BI .

          Role specific

• Work with operations SMEs & stake holders to fully and clearly document AS-IS business processes to the granular level (key stroke level) of detail require for UiPath Robotic process automation
• Act as central point for business owners, developers, SME, BPO, Infra & Business App team to ensure accurate & complete requirements gathering & adequate IT security access for BoTs & Developers
• Work with different LDC Local & Global IT teams (Infra/Applications/RPA Global) on IT access requirements & its set-ups for BoT, ensure IT infra & business apps stability with prior knowledge on infra changes or new releases.
• Support complete project life cycle including Analysis, documentation(PDD, SDD), User manual creation training and Post implementation support.
• Provide continuous formal updates to project stakeholders for clear visibility on progress, risk & delays on projects' timely completion, action plan with clear roles & responsivity within a defined timeline
• Lead project full life cycle covering process analysis, build up PDD, SDD, Process flows, expected technical & operations exceptions & risk, mitigation plans with clear roles & responsibility for business & RPA teams
• Work with RPA developers to create a final to-be state RPA solution including process flows using MS Visio app
• Manage UAT, identifying all process scenarios & expected outcomes resulting to a business Go Live approval
• Manage Process KPIs, centers Dashboards using Power BI & ElasticSearch Kibana tools
• Maintain RPA pipeline on AH, process selection per FFA (Fit/Feasible/Attractive), Project charter & status monitoring with stakeholders with precise RACI
• Maintain BoT users inventory, its allocation to process, optimum license utilization with effective vs desired BoT runs
• Business engagement to improve RPA KPI post Production deployment, Share precise  reasons impacting RPA performance : high exceptions, No/Low usage by business

QUALIFICATIONS TO PERFORM THE JOB

Skills & competencies /Specific knowledge/ Abilities (including any physical demands)

• Graduate or post-graduate perferably with IT background
• Minimum 4 yrs of relevant experience in Robotic Process Automation (RPA) as a Business Analyst with preferably working knowledge on RPA tools (UiPath & Abbyy OCR)
• Analyze and question existing processes to ensure accurate understanding including business & system exceptions
• Good written skills with the ability to produce clear, detailed and accurate PDD/SDD. Experience on Power BI & MS Visio flow diagrams are mandatory
• Good inter-personal communication and presentation skills, communicating with subject matter experts, business process owners, and the development team to ensure seamless automation.
• Ability to work as a team member and contribute to the overall success of a team as well as work independently and handle multiple tasks.
• Resilience and adaptability to unforeseen work demands.

Minimum years of experience & CTC:

• Minimum of 4-5 years of relevant experience, preferably within an international organization.

Reporting Line:

Education:

College or University degree; relevant certifications

Sound IT knowledge; any formal qualifications will be welcome

Languages skills: Excellent communication skills with an ability to relate well to people at all levels; Proficient in written and spoken English & Native languages

Additional Information

Additional Information for the job

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

• A workplace culture that embraces diversity and inclusivity
• Opportunities for Professional Growth and Development
• Employee Recognition Program
• Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.
• Certified Great Place to Work