Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.
Job DescriptionWe are looking for a Rostering Consultant based in our Woolloongabba office. In this role you will be the first point of contact for a range of enquiries from clients and staff with the responsibility of allocating shifts.
On a permanent full-time basis, we are looking for a Rostering Consultant based in our Woolloongabba office. In this role you will be the first point of contact for a range of enquiries from clients and staff. You will join an established team, working across a fortnightly rotating roster Monday to Friday:
• Fortnight 1: 11am-7pm
• Fortnight 2: 04.30am – 12.30pm
Day to day you will also:
- Respond to inbound calls from clients and candidates
- Develop and nurture relationships with clients and candidates
- Source and place suitable candidates into shifts
- Perfom administrative activities to increase the candidate pool
- Ensure an efficient transition with state-based after-hours operations through effective communication
- Familiarise and work in accordance with the HCA WHS and QMS systems, policies and procedures
Lets talk about you!
Your resume should show that you can confidently handle phone and email enquiries in a fast-paced environment, keeping things running smoothly even when it’s busy. Any experience in healthcare rostering will be a big plus! You’re driven, passionate, and dedicated to coordinating effective services for both clients and staff, with the ability to stay calm and focused when the pressure’s on.
Our benefits include:
- Health Insurance Discount: A 7% discount on BUPA Private Health Insurance.
- Extra Leave: Enjoy a paid day off for your birthday to relax and celebrate, plus an additional 4 days of leave after 1 year!.
- Salary Packaging: Access to novated leasing and other benefits through Smartgroup
- Rewards Platform: Access to a comprehensive rewards and benefits platform
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
Skills Required
- Confidently handle phone and email enquiries in a fast-paced environment
- Ability to stay calm and focused under pressure while coordinating services for clients and staff
- Familiarise and work in accordance with HCA WHS and QMS systems, policies and procedures
- Experience in healthcare rostering
What We Do
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider. We're highly experienced: With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence. We're dynamic: HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity. We're human: We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia. We’re prepared: Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider. Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
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