Healthcare Australia (HCA) is Australia's largest provider of temporary and permanent staffing solutions to the healthcare industry, and a provider of direct support to aged care, NDIS, and disability service participants in their homes and the community across Australia.
We are seeking a Rostering Officer to join our team for a permanent role based in our Sydney City office. Reporting to the National Rostering Team Leader you will be the first point of contact for a range of enquiries from clients and staff. You will join an established team with the responsibility of allocation of shifts to our Nurses for our Aged Care and Acute clients.
What you’ll be doing:
Are you ready to make a real impact every day? In this role, you’ll be at the heart of ensuring our clients receive the best possible care by matching the right people, at the right time, with the right skills. You’ll play a key role in welcoming and integrating new staff into the workforce and building strong working relationships with the Recruitment & Service Delivery, Customer Care, and Business Relationship Lead teams. Alongside this, you’ll support initiatives that enhance the overall customer experience and contribute to a variety of ad hoc duties and projects as they arise.
we’re looking for:
Excellent time management and prioritisation skills
Strong written and verbal communication
Customer-focused with confident relationship skills
Adaptable and open to change
Team player with a collaborative approach
Creative in meeting customer needs
To be considered for this role:
You’ll need a NDIS Workers Screening Check (dated within the last 12 months), a current Working with Children Check and a national police check.
Our culture and benefits:
We are a team, we never forget that we’re people-focused, and we respect relationships with each other.
At HCA you’ll be rewarded with:
- Being part of a well-respected Australian based organisation of more than 3,000 employees
- A day off for your birthday plus a rewards and benefits platform
- A fabulous discount on BUPA Private health Insurance – 7%!
- Salary Packaging - novated leasing available with Smart group
- Benefit from ongoing training and support with access to an education allowance to nurture your skills and career
At HCA we are committed to embracing diversity and committed to providing a safe working environment. Veterans are encouraged to apply.
What We Do
Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.
We're highly experienced:
With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.
We're dynamic:
HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.
We're human:
We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.
We’re prepared:
Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.
Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.
