Rooms Supervisor

Description

Join our dynamic team at our hotel as a Room Supervisor, where your leadership and attention to detail will ensure our guests enjoy a memorable stay. This role offers an exciting opportunity to work closely with the housekeeping supervisor to maintain high standards of cleanliness and guest satisfaction in a stylish, welcoming environment.

Key Responsibilities: 

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards
• Coordinate with the housekeeping supervisor to assign tasks, monitor staff performance, and support daily cleaning operations
• Conduct regular inspections of guest rooms and facilities to ensure cleanliness, safety, and maintenance standards are met
• Perform hands-on housekeeping duties, including cleaning and preparing guest rooms, when needed to maintain service standards and support the team
• Support training and development of housekeeping staff to uphold service excellence
• Address guest requests and resolve issues promptly to enhance the guest experience
• Maintain inventory of cleaning supplies and equipment, ensuring proper usage and adequate stock levels
• Enforce health and safety regulations and hotel policies among housekeeping staff
• Collaborate closely with the Front Desk team and Chief of Maintenance to coordinate room readiness, communicate guest requests, and ensure housekeeping and maintenance issues are addressed promptly

Skills and Qualifications:

-  Strong leadership and team management skills-  Excellent attention to detail and organizational abilities-  Good communication and interpersonal skills-  Ability to work efficiently under pressure and handle guest concerns professionally-  Knowledge of cleaning chemicals, equipment, and safety procedures-  Flexibility to work various shifts, including weekends and holidays-  Proven experience in housekeeping or room management within a hospitality setting is a plus

Our hotel prides itself on creating a warm, personalized experience for every guest. We offer a collaborative work environment, opportunities for growth, and a chance to be part of a passionate team dedicated to excellence in hospitality.

Requirements

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. 

Here's a general description of the key benefits available to our employees:

• 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
• Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
• Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.
• Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
• Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
• Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. 

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.