Room Attendants

• Clean rooms according to procedures stated in the department guidelines  

• Complete turn down service as assigned  

• Obtain cleaning supplies needed from supply room  

• Obtain computer printout of room assignments for their station  

• Sign for keys prior to starting shift  

• Required to empty bag on vacuum cleaner daily  

• At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations   

• Turns in all items found in guest halls or left in check-out rooms in a timely manner  

• replacing bed linens and towels  

• restocking hotel food and beverages  

• keeping hallways clean and unobstructed  

• reporting room vacancy status  

• Ensuring high hygiene standards and guest satisfaction   

• Addressing guest queries and solving special requests   

• Making beds and providing clean sheets and towels   

• Support our maintenance team by reporting any broken, defective or missing items.  

• Remove soiled linen from guest rooms  

• Performs all other related and compatible duties as assigned.  

• Perform duties with cleaning chemicals and equipment including carpet/floor care.  

• Perform special projects assigned by supervisors  

• Follow safety and security procedures.  

• Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.  

• Adheres to departmental and company policies.  

• Report all needles, blood, and other bodily fluids found to Supervisor.  

• Operates equipment, including vacuum cleaners, radio, phone, mop, and broom.  

• Ability to push up to 50 pounds daily for the duration of shift  

• Must complete assignments by time projected by leadership  

• Complete on average between 13- 17 credits daily  

• Abide by leadership feedback and correct any discrepancies in assignments performed  

• All other task/duties assigned. 

• HS diploma or GED.  

• Casino/Hotel experience preferred.  

• Experience within an upscale hotel preferred.  

• Prior experience as a Room Attendant preferred but not required.  

• Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.   

• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed.  

• Ability to plan, organize, and complete work; take initiative logically and independently.  

• Must be able to get along well with co-workers. Possess well-developed interpersonal skills  

• Ability to maintain a consistent pace throughout the shift.  

• Receive instructions and hear inquiries from guests, clients, or staff.  

• Ability to remain alert throughout the shift and calm during emergency situations.  

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.  

Wage: $16.25 per hour

ADDITIONAL REQUIREMENTS     

• Ability to bend, stoop or kneel; climb, ascend and descend stairs; maintain equilibrium for a long time.  

• Must be able to lift and carry upwards to 25 pounds.   

• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.   

• Handle sensitive situations relating to staff and guest problems, in a timely manner  

• Read, write, speak, and understand English.   

• Operate in mentally and physically stressful situations.   

• Respond to visual and aural cues  

• Work in cold & hot temperatures  

• Possibly be exposed to secondhand smoke