Why roadsurfer?
TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station.
CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.
DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts
The role - your passion
Your roadsurfer Station - Location Management: You take on the independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site
Process Optimization: You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation)
Collaboration with roadsurfer Stations: You maintain constant communication with all international teams to ensure ongoing improvements
Team Leadership: As a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control
Recruitment: You have control over building your team and seek the right talent for your location
Fleet Management: You always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners
Customer Consultation: You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe
What you need to surf the wave with us
Successfully completed training or studies in a relevant subject area or comparable qualification
At least 2-3 years of relevant work experience, preferably in areas such as car rental, tourism, or similar - career changers are welcome
Experience in leading employees or teams is advantageous
High service and customer orientation with a friendly and open demeanor
You are a hands-on and effective communicator
You are a resilient problem solver and highly organized
You speak excellent english, on top you also speak the language for the country you applied for fluently
Driver's license Class B
Your Salary
We ❤️ transparency. The salary range for this position is between 38,000 EUR and 38,500 EUR gross per year. We are currently introducing salary bands in our job descriptions to ensure that all employees are treated fairly. Once we get to know each other better during the application process and can assess your skills and experience more precisely, we will work together to determine which level within the salary band is the best fit for you. In an annual feedback meeting, your salary will be reviewed at least once a year.
Ready to surf?
We look forward to receiving your application! If you have any questions, feel free to reach out to us at [email protected], and we will get back to you as soon as possible.
ABOUT #ROADSURFER
We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!
Skills Required
- Completed relevant training, studies, or comparable qualification
- 2-3 years relevant work experience (car rental, tourism, or similar)
- Experience leading employees or teams
- High service and customer orientation with friendly and open demeanor
- Hands-on approach and effective communication skills
- Resilient problem solving and strong organizational skills
- Excellent English and fluent local language for the country applied
- Driver's license Class B
What We Do
roadsurfer was founded in 2016 and is the world's leading expert in campervan travel with its colourful campervans for rental, subscription and sale as well as the roadsurfer spots platform. The roadsurfer campervan promise: Ready-to-go camping package, flexible cancellation or rebooking, unlimited free kilometres and always the latest campervan model. The Munich-based company's core business - the hire and sale of campervans - is represented at over 70 locations in 14 European countries: Germany, France, Spain, Portugal, Austria, Italy, Belgium, the Netherlands, as well as England, Scotland, Ireland, Switzerland and in Sweden and Norway. In 2022, roadsurfer opens its first station in the USA, in Los Angeles. In 2024, the locations in Las Vegas and San Francisco will be added, as well as two stations in Canada: Vancouver and Calgary. In 2024, the camper expert will have a fleet of almost 8.500 campers worldwide, including VW, Mercedes Benz, Ford, Westfalia, Knaus and Bürstner. The company has developed into a digital lifestyle travel brand in the growing global outdoor travel market, not least thanks to the launch of roadsurfer spots. Attention job seekers: If you want to start with us, you have to expect that our team is just as addictive as a road trip with our iconic campers. Surf the camper wave - we are curious about you!
