Robotics Sales Support Specialist

Reposted 19 Days Ago
Be an Early Applicant
2 Locations
Hybrid
39K-39K Annually
Mid level
Robotics • Analytics • Energy
The Role
Supports robotics sales and customers during proposal development by providing technical advice, defining solutions, preparing product descriptions and documentation, performing cost estimates, and addressing complex inquiries. The role collaborates with sales, engineering, project management, product teams, and factories to develop opportunities, meet order and profitability targets, and deliver customer-focused solutions across assigned markets.
Summary Generated by Built In

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing.  By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Senior Engineering Manager


 

Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: #LI-Hybrid
This role is contributing to the Robotics Automation Division- Robotics Operations in Italy.

Main stakeholders are Sales Organization, Customers, Proposal & Engineering Team, Project Management, Product Management, Global Business Units and Factories

You will be mainly accountable for:

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

Qualifications for the role

  • You are highly skilled in technical-commercial proposal development, cost estimation and solution definition for the industrial robotics and automation market.
  • You have 3-5 years of experience in sales support, proposal engineering, application engineering or industrial automation.
  • Possess an enhanced knowledge of ABB RobotStudio, Microsoft Office Suite, CRM tools and costing methodologies.
  • You are passionate about customer focus, negotiation, teamwork and problem solving.
  • Degree in Mechanical Engineering, Electrical Engineering, Automation Engineering or equivalent technical background.
  • You are at ease communicating in Italian and English.
  • Availability for occasional customer visits and business travel.

Compensation Package 

As part of our commitment to transparency, we want to share the compensation details for this position:

Applicable CBA: Metalmeccanico  

Minimum annual salary: €39.000

Variable Pay: Eligible for Company Productivity Bonus

The offer will be tailored based on your role location, experience, skills and qualifications, internal market positioning and alignment with ABB internal standards. 

Benefits as per policy

Flexible working hours, hybrid work options, and a strong focus on work-life integration and Wellbeing support for employees and their families

Welfare plan with a wide range of personalized services

Canteen or meal vouchers provided      

       

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. 
Run What Runs the World.  

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Skills Required

  • 3-5 years of experience in sales support, proposal engineering, application engineering, or industrial automation
  • Technical-commercial proposal development, cost estimation, and solution definition experience in industrial robotics and automation
  • Enhanced knowledge of ABB RobotStudio, Microsoft Office Suite, CRM tools, and costing methodologies
  • Degree in Mechanical Engineering, Electrical Engineering, Automation Engineering, or equivalent technical background
  • Fluency in Italian and English
  • Customer focus, negotiation, teamwork, and problem-solving skills
  • Availability for occasional customer visits and business travel

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth — Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support — Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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