A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
JOB SUMMARYAcrisure is seeking a Telephonic Nurse Case Manager to support workers’ compensation claims through clinical case management and coordination of care. This role works closely with medical providers, employers, claims professionals, and injured workers to facilitate appropriate treatment, promote recovery, and support safe and effective return to work outcomes.
Candidates must have hands-on experience managing workers’ compensation cases, as this is essential to successfully perform in this position. This is a fully remote position operating in a structured, high volume, fast paced environment. Success in this role requires strong organization, adaptability, and the ability to manage multiple cases while maintaining responsiveness, accuracy, and effective communication.
Responsibilities- Manage telephonic case management for workers’ compensation claims, including assessment, care coordination, and ongoing case oversight
- Collaborate with injured workers, healthcare providers, employers, claims representatives, and legal partners to support treatment plans and recovery outcomes
- Evaluate treatment plans and provide guidance based on clinical knowledge and case management best practices
- Facilitate return to work planning and monitor progress toward recovery goals
- Maintain frequent telephonic and written communication with all involved parties throughout the life of the claim
- Advocate for appropriate and cost effective care while supporting positive health outcomes
- Maintain accurate, timely, and compliant documentation of all case activity
- Identify barriers to recovery and implement strategies to improve outcomes
- Ensure compliance with regulatory requirements, company standards, and HIPAA guidelines
- Manage assigned caseload independently, prioritizing work and adjusting plans as needed
- Strong understanding of workers’ compensation processes, case management practices, and return to work coordination
- Ability to manage a high volume caseload in a structured, metrics driven environment
- Strong communication skills with the ability to navigate complex and sensitive conversations
- Proficiency with Microsoft Office and ability to work effectively in a remote setting using multiple systems and screens
- Demonstrated ability to work independently while maintaining productivity and quality standards
- Strong organizational skills and ability to manage competing priorities
- Positive, adaptable mindset with the ability to work effectively in a fast paced environment
- Bilingual (Spanish speaking) skills are highly beneficial
- Active Registered Nurse (RN) license required
- One of the following required: CCM, CDMS, COHN, or CRRN
- Associate or bachelor’s degree in nursing or a related clinical field
- Compact RN license beneficial
- Additional state licenses, including CA, NY, MA, IL, OR, NV, MI, HI, MD, or DC, would be useful
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
Skills Required
- Current, active, and unrestricted RN Compact license
- Two or more years full-time clinical nursing experience
- Associate degree or bachelor's degree in nursing
- Maintain state license(s) and certifications required for this role
- Demonstrated technical proficiency in Microsoft Office and ability to learn new software
- Ability to maintain accurate records, prepare reports, and use standard medical terminology
- Ability to use a computer keyboard and mouse up to 8 or more hours per day
- Dedicated home office space ensuring privacy and reliable high-speed internet
- Ability to work normal business hours for assigned jurisdiction(s)
- Additional RN licensure from CA, TN, NC or NY
- Certification in case management field (e.g., CCM, A-CCC, CDMS, CMAC, CMC, CRC, CRRN, COHN)
- State-specific certifications (e.g., GA Rehab Supplier, NC QRP)
- Experience in worker's compensation case management or occupational nursing
- Bilingual Spanish speaking
What We Do
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital. Discover more at www.Acrisure.com.
