For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
The Hospice RN Case Manager coordinates care and provides initial and ongoing nursing assessment of the patient / family needs and coordination of the patient's plan of care with interdisciplinary team members and attending physician.
Primary Responsibilities:
- Provides initial and ongoing assessments of the impact of the terminal diagnosis on the patient's physical, functional, psychosocial and environmental needs and activities of daily living, i.e., risk of pathological grief; cultural and spiritual implications; verbal and non-verbal communication patterns
- Assesses the ability of the caregiver to meet the patient's immediate needs upon admission and throughout care
- Applies specific criteria for admission and re-certification to hospice care to establish appropriate levels of care and the patient's eligibility
- Implements the individualized plan of care and recommends revisions to the plan as necessary, i.e., managing discomfort and providing symptom relief; supplying specialized nursing skills related to palliative and end-of-life care
- Consults and educates the patient/family and other caregivers regarding: the disease process; pain and symptom management; self-care techniques; end of life care; and processes for dealing with issues of ethical concern
- Initiates appropriate preventive and rehabilitative nursing procedures
- Ensure continual assessment of assigned patient's and family's needs from admission throughout the course of care
- Provides ongoing evaluation of the patient/family response to care
- Provides specialized hospice training to other staff, family members and informal caregivers to ensure safe care
- Informs the physician of patient's needs and outcomes of interventions as per standards
- Determines the scope and frequency of services needed based on acuity and patient/family needs
- Coordinates all patient/family services and prioritization of needs with the members of the interdisciplinary team
- Supervises LPNs/LVNs, Hospice Aides, and other paraprofessionals providing services to the patient according to regulatory guidelines
- Documents progress toward established goals as per standards
- Uses the case management approach and refers to other services as needed
- Maintains a patient case load, daily visits and point of care documentation levels as per standards
- Communicates information using current process and technology available to the organization
- Reports necessary information to Clinical Services Manager or designee
- Participates with the on-call rotation schedule and weekends as assigned
- Completes all job duties in a manner that meets the accepted standards of practice and the Optum Palliative and Hospice Care Policies and Procedures
- Provides nursing services in accordance with accepted standards of practice and within the scope of the state specific Nurse Practice Act
- Works collaboratively with others to achieve goals
- Commitment to Mission, Vision, Values and excellent customer service
- Quality Improvement
- Participates in the Hospice Quality Improvement and Performance Improvement (QAPI) program
- Adheres to policies, procedures, and standard operating procedures
- Attends all educational in-services as appropriate
- Professional Development
- Completes all mandatory educational in-service trainings
- Engages in on-going self-development plan to build personal and professional leadership skills, organizational knowledge, and enhance knowledge of Hospice and Palliative care
- Evaluates own needs for support and uses appropriate system(s) to meet the need
- Identifies and addresses skill and/or knowledge gaps to fulfill job responsibilities
- Seeks opportunities to network with colleagues, share knowledge, willingness to provide direct support, solicit feedback and exchange ideas
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current certification to practice as a Licensed Registered Nurse in the state of the hospice
- Demonstrated experience of excellent nursing skills
- Knowledge of clinical manifestations of diseases and ability to develop hospice specific clinical knowledge
- Reliable transportation
- Proven excellent verbal and written communication skills
Preferred Qualifications:
- BSN
- Hospice & Palliative Care Nursing certification
- 1+ years of hospice experience within the last three years or 1+ years of clinical experience in hospital, home health or community setting
- Proficient computer skills and Electronic Medical Record experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Skills Required
- Current certification to practice as a Licensed Registered Nurse in the state of the hospice
- Demonstrated experience of excellent nursing skills
- Knowledge of clinical manifestations of diseases and ability to develop hospice specific clinical knowledge
- Reliable transportation
- Proven excellent verbal and written communication skills
- BSN
- Hospice & Palliative Care Nursing certification
- 1+ years of hospice experience within the last three years or 1+ years of clinical experience in hospital, home health or community setting
- Proficient computer skills and Electronic Medical Record experience
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.