RN Healthcare Coach Live Oak Clinic Dallas Texas

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Dallas, TX, USA
In-Office
60K-107K Annually
Junior
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Supports high-risk patients with chronic conditions through clinical assessments, medication reconciliation, care transitions, patient education, motivational interviewing, referrals, and care-plan coordination. Collaborates with multidisciplinary teams, documents care in electronic medical records, participates in care coordination meetings, prepares reports, and performs nursing duties within the scope of an active RN license.
Summary Generated by Built In
Requisition Number: 2389975
WellMed, part of the Optum family of businesses, is seeking a RN to join our team in Dallas, TX. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
The RN Healthcare Coach is responsible for successfully supporting patients with high risk health conditions to navigate the healthcare system. The Healthcare Manager assists in developing patient empowerment by acting as an educator, resource, and advocate for patients and their families to ensure a maximum quality of life. The Healthcare Manager interacts and collaborates with multidisciplinary care teams, to include physicians, nurses, pharmacists, laboratory technologists, social workers, and other educators. The Healthcare Manager acts as a resource for clinic staff. The Healthcare Manager works in a less structured, self-directed environment and performs all nursing duties within the scope of a RN license of the applicable state board of nursing.
Position Highlights & Primary Responsibilities:
  • Works with the providers and clinic staff to identify patients at high risk
  • Supports longitudinal care of the patient with chronic care conditions by:
    • Performing assessment of health conditions
    • Performing medication reconciliation
    • Conducting motivational interviewing and self-management goal setting
    • Providing patient education
    • Creating referrals to appropriate agencies and resources
  • Supports transition of the patient with chronic care conditions from inpatient to outpatient setting, by:
    • Performing assessment of transitional needs
    • Performing medication reconciliation
    • Establishing and reviewing contingency plan
    • Providing patient education
    • Assisting with post discharge needs such as prescriptions, transmutation, Durable Medical Equipment (DME), appointments
  • Coordinate with providers to establish or update plan of care
  • Performs accurate and timely documentation in the electronic medical record
  • Participates in daily huddles and Patient Care Coordination (PCC) meetings
  • Prepares accurate and timely reports, as required, for weekly meetings
  • Maintains continued competence in nursing practice and knowledge of current evidence based practices
  • May perform clinical tasks within their scope of practice
  • Performs all other related duties as assigned

In 2011, WellMed partnered with Optum to provide care to patients across Texas and Florida. WellMed is a network of doctors, specialists and other medical professionals that specialize in providing care for more than 1 million older adults with over 16,000 doctors' offices. At WellMed our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. WellMed has more than 22,000+ primary care physicians, hospitalists, specialists, and advanced practice clinicians who excel in caring for 900,000+ older adults. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree in Nursing or Associate's degree with 4+ years of experience in nursing
  • Registered Nurse with an active and unrestricted license to practice in the state of employment
  • Current BLS certification
  • 2+ years of experience in a physician's office, clinical or hospital setting
  • Experience interacting productively with individuals and with multidisciplinary teams
  • Proven knowledge of chronic diseases, especially CO PD / asthma, diabetes, CHF and IHD
  • Proficient computer skills to work efficiently with electronic medical records

Preferred Qualifications:
  • Experience related to patient education and / or motivational interviewing skills and self - management goal setting
  • Excellent verbal and written skills
  • Solid interpersonal skills
  • Excellent organizational and prioritization skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • Bachelor's degree in Nursing, or an Associate's degree with 4+ years of nursing experience
  • Active and unrestricted Registered Nurse license in the state of employment
  • Current Basic Life Support certification
  • At least 2 years of experience in a physician's office, clinical, or hospital setting
  • Experience interacting productively with individuals and multidisciplinary teams
  • Knowledge of chronic diseases, especially COPD, asthma, diabetes, congestive heart failure, and ischemic heart disease
  • Proficient computer skills for working with electronic medical records
  • Experience with patient education, motivational interviewing, and self-management goal setting
  • Excellent verbal and written communication skills
  • Solid interpersonal skills
  • Excellent organizational and prioritization skills

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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