ROSENBAUER STATEMENT
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.
POSITION SUMMARY
The Pre-Sales Coordinator is the primary contact between the dealership and the company. They will work with the dealer salesmen to produce sales drawings and pricing that is derived from the QuoteWriter specifications provided.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Receive, log, review, edit, and manipulate presales firetruck configuration files generated in QuoteWriter software and submitted to Rosenbauer by the dealer network.
- Work jointly with Pre-Sales Drafters to develop sales drawings that match the QW files.
- Work cross functionally with engineering for special projects to create sales drawings.
- Review the special requests within configuration files, search for non-standard parts, work with outside vendors and apply pricing structure to the requests.
- Communicate with the dealer network, internal staff, customers, and vendors to assure accuracy and clarity of the intention of the specifications provided.
- Communicate with other Pre-Sales team members with issues.
- Track the status of multiple simultaneous projects, to respond to timeline inquiries from dealership staff and supervisor.
- Work to continuously improve the configuration software, forms, and processes we use to perform our functions.
- Stay current on new products and market trends by reading industry publications, websites, vendor presentations.
- Performs other duties and responsibilities as required by management to meet the needs of the company.
K
Knowledge, Education, and/or Experience:
- High school diploma required.
- Associate’s degree in business administration or communication preferred.
- 2+ years of sales or customer service experience required.
- 2+ years of administrative support experience preferred.
- Manufacturing experience preferred.
S
Skills:
Language:
- Able to find, read, and interpret relevant business periodicals, professional journals, technical procedures, or governmental regulations.
- Able to write reports and business correspondence in a professional manner.
- Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Able to follow written and verbal directions and communicate new information that could affect project trajectories.
Math:
- Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Computer:
- Proficient in Microsoft Excel, especially related to formulas and equations related to sales.
- Able to perform intermediate PC functions in Microsoft Office Suite and Quote Writer.
A
Abilities:
- Able to deal with problems involving a variety of variables in non-standard situations.
- Strong attention to detail.
- Able to read and understand specs.
- Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
- Able to prioritize work and to multitask while adhering to deadlines.
- Able to work with minimal supervision in a team environment.
- Able to understand and follow all safety policies to promote a safe working environment for all.
- Ability to obtain a notary.
OTHER QUALIFICATIONS
CHECK IF APPLIES
Give Examples as Necessary
Driving- license
x
May need to travel off site for tradeshows, meetings, or company related events.
Driving- Own Vehicle
x
May need to travel off site for tradeshows, meetings, or company related events.
Hours of work- Ability to work evenings and/or weekends occasionally
x
As needed to meet the needs of the department.
Travel- Local
x
May need to travel off site for tradeshows, meetings, or company related events.
Travel- Overnight
x
May need to travel off site for tradeshows, meetings, or company related events.
Travel- Prolonged Periods
x
May need to travel off site for tradeshows, meetings, or company related events.
Qualifications- Other
EOE, including disability/veterans.
Skills Required
- High school diploma
- 2+ years of sales or customer service experience
- Associate's degree in business administration or communication
- 2+ years of administrative support experience
- Manufacturing experience
- Proficiency in Microsoft Excel, including sales-related formulas and equations
- Intermediate proficiency in Microsoft Office Suite and QuoteWriter
- Ability to obtain a notary
- Valid driver's license and access to a personal vehicle
What We Do
Rosenbauer is a leading global provider of firefighting technology, developing and producing vehicles, firefighting and safety equipment, and digital solutions for fire departments worldwide.
