What you will do:
- Proactively analyze data, identify trends, and generate impactful recommendations to drive business goals.
- Compile trends allowing for detection model or rule adjustments. Summarize and document findings with recommendations for data scientists.
- Support Risk Operations with process and tool improvements.
- Optimize Risk Operations strategy by identifying opportunities to automate processes.
- Be the primary point of contact with Data Science and Data Analytics/Engineering teams.
- Assist the customer support and sales teams by handling internal/external inquiries regarding approval/loss rates.
- This role requires availability to work on calls.
Who you are:
- Fraud/risk experience in the financial services/e-commerce industry - preferably with some experience in payments or remittances.
- Familiarity with fraud concepts such as account-take-over, stolen financials, friendly fraud, and identity theft.
- Strong analytical skills and an understanding of how to utilize data to target improvements and solve problems.
- Ability to recognize fraud trends, patterns, "spidey sense".
- Experience with translating fraud trends into rule logic and/or feature suggestions .
- Experience in large-scale data analysis using Python.
- Intermediate/advanced SQL skills.
- Ability to communicate in English.
Our perks and benefits:
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Annual premium - As a member of our team, you are eligible to receive an annual bonus, at the company's discretion, based on the achievement of our KPIs and individual performance;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
Top Skills
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike.
One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy.
Oh, how the times have changed.
Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts?
For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another.
At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
Gallery
