- Registering User online verification in accordance with the internal procedure and Legal requirements
- Password change and/or Personal data correction Based on User Request (in accordance with the internal procedure and Legal Requirements)
- Transaction history review and analysis
- Win amount review and checking with Vendor (or in Vendor’s Back Office interface)
- Monitoring of financial transactions, review, and decision making in accordance with predefined procedures
- Registering problem-solving (task can be received through various channels: Service Desk, Mail, Cash Desk)
- User’s activity checks
- Alert generation for the responsible department and escalation in case of Suspicious Activity detection /identification.
Job Requirements:
- Higher Education
- Work experience in the related field (banking, credit organizations, bookmakers)
- Great attention to details
- Excellent communication skills Customer-oriented
- Analytical thinking
- Intermediate knowledge of English language
What We Do
We’re Flutter International, a global sports betting, gaming and entertainment provider. We operate some of the world’s most innovative, diverse and distinctive brands, including PokerStars, Betfair International, Adjarabet, Junglee Games, Sisal and Singular. Our vision is to be the player's champion, wherever they play, and that’s #MadePossibleBy the people in our teams.
If you’re ready to champion play, champion empowerment, and champion teamwork, then we could have the perfect role for you. With five million customers around the world, it’s a fast-paced environment, but we really do have something for everyone.
Are you ready to discover a world of possibilities? Take a look at our openings in the Jobs tab and apply today.
