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Job SummaryAdmin supportJob DescriptionLOCATION
Mountain America Center - In Office:
9800 S Monroe St
Sandy, UT 84070
SCHEDULE
Part-time: 25-35 Hours per week
JOB DESCRIPTION
To be effective, an individual must be able to perform each job duty successfully.
The Risk Operations Analyst Intern supports the Risk Operations department by building reporting dashboards, preparing operational metrics, and reviewing processes for control gaps. The intern works under supervision and contributes to reporting, analysis, and documentation used by Fraud, Disputes, Recovery, and Risk Operations.
KNOWLEDGE, SKILLS, and ABILITIES
The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Build reporting dashboards that support Risk Operations performance monitoring.
Prepare and update operational KPIs and KRIs used by Risk Operations leadership.
Analyze trends in fraud, disputes, and operational performance.
Review procedures and process documentation to identify gaps or inconsistencies.
Support process mapping and control validation work.
Assist with data extraction and basic SQL queries under supervision.
Prepare summary reports for use by management and internal partners.
Maintain accurate documentation that aligns with internal governance standards.
Perform other duties as assigned.
Experience
Coursework or project experience in data analysis or process analysis.
Experience with dashboards or analytics tools such as Excel and Power BI.
Experience working with data visualization tools used in coursework or projects.
Experience with SQL in an academic setting is preferred.
Python skills are a nice to have.
Education
Current enrollment in a bachelor’s program in one of these areas:
Information Systems
Data Analytics
Finance
Accounting
Business
Economics
Computer Science
Completion of coursework in data analysis, statistics, or information systems is preferred.
Computer/Office Equipment Skills
General computer operating skills.
Fluent knowledge in Microsoft Office (Outlook, Teams, Word, and Excel).
Basic report building, Data modeling at an introductory level, Data visualization tools used in coursework or projects, Data and Querying, SQL at a basic academic level, Python is a nice to have
Managerial Responsibility
Has no supervisory/managerial responsibilities
Language Skills
Must have the ability to read, understand and carry out instructions in written and oral form.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally
Vision Requirements
Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted
Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Top Skills
What We Do
It may be our story, but it's all about you. Mountain America Credit Union first opened its doors in the 1930s with a commitment to guiding our members to achieve their financial dreams. Today, our essence—guidance—remains the focal point of our identity. It’s a purpose-driven identity to ensure that everything we do moves you safely along your journey. Call it a path, a trail, or simply a way through. Sometimes it's arrow straight. Other times it has unexpected twists and turns that require knowledge of the road ahead. From wherever you are to where you see yourself going, there is a clear way forward. It's life's financial journey, and we're here to guide you every step of the way. As your financial partner, we'll help outfit you with the tools for the journey ahead—like convenient, flexible products and services designed around how you really live, as well as sound, timely advice to help steer you around any obstacles. This is your journey. Let's begin together, right here. Equal Housing Lender. Insured by NCUA.
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