Risk Mgmt Claims Assistant

Shared Services: Risk Management- (Full-Time, Day Shift) -

Job Summary: The Risk Mgmt Claims Assistant supports the department by assisting employees and vendors by answering inquiries and directing callers to the appropriate contact.  Handles multiple functions related to the business operations, claims processing, and office workflows. Performs other duties as needed.
Education and Experience: Two years of experience in claims processes or related area required. One year of experience in medical terminology preferred.
Knowledge and Skills: Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position; Able to relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Able to communicate effectively in English, in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position.
Licensures and Certifications: None.