Risk Manager

Posted 9 Days Ago
Be an Early Applicant
Jefferson City, TN, USA
In-Office
Mid level
Healthtech
The Role
Oversees healthcare risk management operations, including risk assessments, investigations, claims, regulatory compliance, patient safety education, reporting, budgeting, audits, and staff leadership. Develops policies, monitors departmental performance, coordinates corrective actions, and collaborates with facility leadership and interdisciplinary teams to reduce liability and improve safety.
Summary Generated by Built In

Why You’ll Love Working Here

  • Competitive Compensation – Salary and benefits package designed to reward your expertise, leadership, and contributions.
  • Comprehensive Health Coverage – Medical, dental, vision, and life insurance options to support you and your family.
  • Future Security – 401(k) retirement plan with employer matching to help you build long-term financial stability.
  • Generous Paid Time Off – Paid Time Off (PTO) and Extended Illness Bank (EIB) to support work-life balance and personal well-being.
  • Career Growth Opportunities – Professional development, leadership training, and advancement opportunities across our organization.
  • Recognition & Reward Programs – We celebrate employee achievements and contributions to our success.
  • Exclusive Employee Discounts & Perks – Access to special savings and benefits designed for our team members.

Role: Risk Manager
Location: Jefferson Memorial

Schedule: Mon-Fri 8am-5pm


Job Summary
The Manager, Risk Management oversees operational and personnel functions within the department, ensuring effective implementation of risk management strategies to minimize exposure to loss and liability. This role is responsible for managing risk assessment, compliance, staff education, and reporting to support organizational goals in patient safety and regulatory adherence.
Essential Functions

  • Monitors and evaluates departmental performance, identifying and addressing operational variances to achieve goals in risk management and quality standards.
  • Participates in the development, implementation, and monitoring of policies, procedures, and standards for risk management services, ensuring alignment with organizational mission and regulatory requirements.
  • Collaborates with other departments to identify and resolve risk-related issues, coordinate improvements, and support new program initiatives.
  • Manages and oversees risk assessments, investigations, and internal reporting of actual and potential risks across the facility, ensuring timely response and resolution.
  • Educates staff on risk management protocols, patient safety initiatives, and the importance of incident reporting to promote a culture of safety and compliance.
  • Oversees or coordinates the investigation, processing, and defense of claims and suits against the facility, ensuring timely and accurate responses to legal inquiries and discovery requests.
  • Provides guidance on budget planning and compliance for risk management activities, recommending resources and equipment as needed to meet department objectives.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.

Leadership Responsibilities

  • Supervision and Staff Management
    • Provides leadership, mentorship and professional development opportunities for departmental staff.
    • Schedules employees to ensure effective use of resources. Consults with Director on staffing issues.
    • Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.
  • Strategic Planning and Financial Oversight
    • Develops and manages departmental budget ensuring cost effective operations while maintaining high quality service.
    • Monitors expenditures, ensuring cost-effective delivery of services.
    • Evaluates and implements new technologies to enhance operational efficiency.
    • Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.
  • Quality Assurance and Regulatory Compliance
    • Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.
    • Participates in audits, inspections and accreditation processes as applicable.
    • Follows established quality control practices to ensure accuracy, consistency and safety.
  • Collaboration and Communication
    • Works closely with leadership teams to coordinate and improve service delivery.
    • Stays up-to-date with industry advancements, new technologies, and regulatory changes.
  • Staff Responsibilities
    • May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

  • Bachelor's Degree in relevant field required or
  • two(2) plus years of direct experience in lieu of a Bachelor's degree required
  • Master's Degree preferred
  • 2-4 years of experience in closely related field with Bachelor's degree required
  • 2-4 years of previous leadership experience preferred

Knowledge, Skills and Abilities

  • Strong leadership, organizational, and communication skills.
  • Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
  • Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
  • Communicate effectively with leadership, team members, and stakeholders.
  • Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
  • Problem-solving and critical thinking skills.
  • In depth knowledge of industry best practices and regulatory compliance (if applicable).
  • Strong organizational and time management skills.
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools. 

Licenses and Certifications

  • CPHRM - Certified Professional in Healthcare Risk Management preferred

State Specific Requirements

  • Arizona: Certified Professional in Healthcare Risk Management (CPHRM) and/or Associate in Risk Management (ARM) designation preferred.
  • Georgia: Certified Professional in Healthcare Risk Management (CPHRM) and/or Associate in Risk Management (ARM) designation required.

Why Work at Jefferson Memorial?
At Jefferson Memorial, we’re more than healthcare providers, we’re a team dedicated to compassionate care and community wellness. Join us for a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients every day. Your skills, your passion, and your commitment matter here.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
INDLEAD 

Skills Required

  • Bachelor's degree in a relevant field, or two or more years of direct experience in lieu of a bachelor's degree
  • 2-4 years of experience in a closely related field with a bachelor's degree
  • 2-4 years of previous leadership experience
  • CPHRM certification
  • For Georgia positions: CPHRM and/or ARM designation
  • Authorization to work in the United States for any employer without immigration sponsorship

Community Health Systems Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Community Health Systems and has not been reviewed or approved by Community Health Systems.

  • Healthcare Strength — Stated offerings include medical, dental, vision, and prescription coverage, alongside life and disability insurance. Coverage breadth is presented as a core part of the package across affiliated hospitals.
  • Leave & Time Off Breadth — Paid time off for vacation, holidays, and illness is part of the package. Time-away benefits are included as a standard element across roles and facilities, subject to local terms.
  • Wellbeing & Lifestyle Benefits — Tuition assistance, student-loan support, and license or certification reimbursement are emphasized, particularly for clinical roles. These programs can reduce education costs and support ongoing professional development.

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The Company
HQ: Franklin, TN
10,001 Employees
Year Founded: 1985

What We Do

Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.

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