ABOUT US
RideNow Group is the largest publicly traded powersports dealership network in the United States, operating approximately 50+ locations across multiple states (NASDAQ: RDNW).
POSITION OVERVIEW
The Risk Manager is responsible for building, standardizing, and leading the company’s enterprise-wide risk management program, with a primary focus on workers’ compensation, claims management, and insurance programs within a self-insured retention (SIR) structure.
Operating within the RideNow Way, this role helps bring consistency, accountability, and operational discipline to overall risk management practices across all locations—ensuring that processes are followed, incidents are handled effectively, and decisions support both employee well-being and business performance.
The position partners closely with Legal, HR, Operations, Brokers, and TPAs to actively manage risk exposure, ensure compliance, and drive accountability at the store level.
The goal of this role is to transform risk management from a reactive, decentralized model into a structured, cost-controlled, and scalable function that supports operational performance and financial outcomes. Success relies on personal execution, deep analytical capability, and the ability to influence field leadership, store managers, and external partners without direct organizational authority.
KEY RESPONSIBILITIES
Strategic Risk Analysis & Cost Control
- Analyze enterprise loss data, claim reserves, and Total Cost of Risk (TCOR).
- Develop executive-level reporting and dashboards to identify trends, cost drivers, and operational risks.
- Track key performance indicators (KPIs), including claim duration, average cost per claim, reserve accuracy, and lost-time frequency.
- Deliver actionable recommendations to executive leadership to reduce overall risk exposure and claim costs.
Claims Management & TPA Oversight
- Hands-on management of multi-state workers’ compensation claims within a Self-Insured Retention (SIR) environment.
- Actively monitor reserve strategy, severity, and claim lifecycles to control financial exposure.
- Manage TPA adjusters and external counsel, challenging reserve levels, resolution strategies, and settlement decisions.
- Support return-to-work (RTW) programs across all stores, including modified duty and lost-time mitigation.
- Partner with HR and Legal to coordinate complex general liability, auto, and property claims.
Incident Management & Field Reporting Discipline
- Establish and standardize enterprise-wide incident reporting protocols across all retail locations.
- Oversee root-cause analyses and incident investigations for workplace injuries and facility losses.
- Ensure timely, accurate reporting across all risk categories (WC, Liability, Auto, Property).
- Identify systemic operational trends and implement preventative measures across the dealership network.
Field Engagement, Safety & Influence
- Train General Managers and store leadership on incident response, reporting expectations, and workers' compensation protocols.
- Identify and empower store-level safety leads, driving accountability through influence and coaching.
- Promote consistent safety awareness, operational hazard reduction, and compliance across all dealerships.
- Support OSHA compliance efforts, documentation standards, logs, and reporting mandates.
Program Standardization & Compliance
- Drive central control and standardization of risk management workflows from corporate headquarters.
- Ensure strict adherence to multi-state workers’ compensation laws and safety regulations.
- Maintain audit-ready risk documentation, policies, controls, and operational guidelines.
- Design and implement standardized drug testing and post-incident response protocols.
Insurance, Broker & Vendor Management
- Serve as the primary internal contact for insurance brokers, underwriters, carriers, and TPAs.
- Lead annual renewal preparations, exposure data gathering, underwriting submissions, and coverage analysis.
- Provide strategic input on coverage structures, policy terms, retention levels, and cost implications.
- Partner with Legal on complex claims, litigated files, and risk transfers.
Additional Responsibilities
- Perform additional responsibilities as needed to support risk management operations, process improvement, and business needs.
QUALIFICATIONS
Experience & Technical Skills
- 5–8+ years of progressive experience in risk management, claims oversight, or corporate safety/insurance programs.
- Tech-Saavy: Proven track-record of seamlessly transitioning across diverse software platforms and enterprise systems.
- Direct experience in multi-location environments (retail, automotive, dealership, or logistics preferred).
- Deep expertise in workers’ compensation and Self-Insured Retention (SIR) structures across multi-state operations.
- Demonstrated track record of TPA/broker management, reserve auditing, and claim litigation oversight.
- Advanced analytical capability using loss-run data and risk management software to build actionable executive reporting.
Interpersonal & Functional Leadership Skills
- Proven capability as an Individual Contributor: Self-motivated, execution-focused, and comfortable building programs from scratch without relying on direct reports.
- Strong Cross-Functional Influence: Ability to build credibility, train, and hold store General Managers accountable without direct line authority.
- High adaptability in a fast-paced, matrixed, public-company environment.
Work Environment & Requirements
- Hybrid Model: Based in our Chandler office Monday through Thursday, with remote work on Fridays. Evening and weekend availability required as needed.
- Ability to remain in a stationary position for extended periods.
- Frequent communication with internal and external partners.
- Ability to travel occasionally to field locations as needed for training, audits and incident review.
- May be exposed to operational environments (retail/service areas with equipment and noise).
Work Authorization
Candidates must be authorized to work in the United States without current or future sponsorship.
Our Culture
We operate in a fast-paced, performance driven environment focused on accountability, ownership and continuous improvement.
Equal Opportunity Employer
RideNow is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.
Skills Required
- 5-8+ years progressive experience in risk management, claims oversight, or corporate safety/insurance programs.
- Direct experience managing multi-state workers' compensation within a Self-Insured Retention (SIR) structure.
- Experience managing TPAs, brokers, reserve auditing, and litigated claims oversight.
- Advanced analytical capability using loss-run data and risk management software to build executive reporting and dashboards.
- Proven ability to operate as an individual contributor and build programs from scratch without direct reports.
- Strong cross-functional influence and ability to train and hold store leadership accountable without direct authority.
- Direct experience in multi-location retail, automotive, dealership, or logistics environments (preferred industry experience).
- Tech-savvy with ability to work across diverse software platforms and enterprise systems.
- Ability to support OSHA compliance, drug testing protocols, incident investigations, and return-to-work programs.
- Hybrid work in Chandler office Monday–Thursday; remote Fridays; evening and weekend availability as needed.
- Ability to travel occasionally to field locations for training, audits, and incident reviews.
- Must be authorized to work in the United States without current or future sponsorship.
RideNow Powersports Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RideNow Powersports and has not been reviewed or approved by RideNow Powersports.
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Healthcare Strength — Medical, dental, vision, HSA/FSA, life and disability insurance are part of the package, with indications of improved deductibles in 2026 and postings noting a generous employer-paid share of medical. The presence of multiple plan types and core protections suggests a reasonably comprehensive health offering.
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Leave & Time Off Breadth — PTO and paid holidays are included, and job materials reference paid training alongside time-off programs. These elements provide a baseline of paid leave common to multi-site employers.
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Wellbeing & Lifestyle Benefits — Employee discounts, company events, and professional development/job training are included among the perks. These additions offer lifestyle and development value beyond base pay.
RideNow Powersports Insights
What We Do
RideNow Powersports is the largest powersports retailer in the United States, specializing in the sale of new and pre-owned powersports vehicles, including motorcycles, ATVs, UTVs, and personal watercraft. The company offers a comprehensive one-stop-shop experience across its nationwide network of dealerships, providing not only vehicle sales but also a full range of parts, accessories, and professional maintenance and after-sales services.
