Risk Management Specialist

Job Type

PetSafe Brands, formerly known as Radio Systems Corporation, is headquartered in Knoxville, TN. It has been named “The Marble City” and "Scruffy City", names we have embraced for our unique charm. We are the home of 1982 World’s Fair and we boast of 21 craft breweries around the city (click here for the Ale Trail). If you like to hike or camp, visit the Great Smokey Mountain National Park. Take your pick of outdoor activities from walking, tubing, running, or biking in our Urban Wilderness. Knox County has an amazing public-school system, no state income tax, low property taxes and cost of living. We host Music and Shakespeare on the Square as well as Family Movie Nights on the Square during the summer months in downtown Knoxville.

Our Company: PetSafe Brands is the world leader in pet products through our family of brands:Pet Safe® Brand, Sport DOG® Brand, Invisible Fence® Brand, Kurgo and Premier Pet. Pet Safe® Brand makes every product from leashes and harnesses to water fountains and and litter boxes. We have an ambitious goal of touching over 21 million pets, people, and communities around the world each year. We serve a broad range of pet owners from providing the hunter the best gear for a successful hunt to accommodating the “Not-So-Crazy Cat Lady” with all the entertaining toys and effective solutions she could ever imagine. We do this by creating a culture of enthusiasm, resilience, adaptability, and teamwork every day in the office. We work hard to be our community’s employer of choice as we all live our purpose: We exist to unleash freedom for pet parents by keeping their pets happy, healthy and safe. 

Summary:
Supports the organization’s risk management and insurance claim activities. Handles the end-to-end process for routine insurance claims, ensures timely and accurate filing, and assists with process improvements. Provides support for other risk management functions as assigned.

Key Responsibilities:

• Maintain monthly product claim status and tracking reports.
• Submit auto, glass, and general liability claims to insurance carriers.
• File internal and external claim communications and correspondence.
• Update claims within internal tracking and filing systems.
• Generate internal requests to various departments for claim-related information and documentation.
• Prepare basic communications, updates, or reminders related to claims.
• Assist in processing basic auto and general liability claims (e.g., glass claims, notice-only auto claims, pre-approved general liability claims).
• Support the Risk Management team in broader insurance and risk-related activities as assigned.
• Prepare regular claims reports for management review.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Business, Risk Management, or related field (Associate’s degree with additional experience may be considered).
• 2–4 years of experience in insurance claims, risk management, or related field.
• Strong organizational and analytical skills; attention to detail.
• Effective communicator with ability to work across teams and with external partners.
• Proficiency in Microsoft Office.

Accountabilities:

• Timely and accurate processing of auto, property, and product insurance claims.
• Maintenance of claims schedules and documentation.
• Follow established processes and obtain required approvals prior to claim determination and closure, while proactively identifying and communicating opportunities for process improvement.
• Meeting deadlines and commitments as required.

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BENEFITS:

Working for PetSafe Brands definitely has its benefits. We offer a collaborative and creative team-oriented work environment where we encourage you to take risks to learn and grow! We offer a competitive benefits package including medical, dental, vision, and 401K match. In addition we offer a rich wellness program which includes an onsite health clinic, workout facility and of course, we encourage you to bring your dog to work, which is our whole reason for what we do!

PetSafe Brands is dedicated to offering equal employment opportunity for all teammates and fostering a work environment free of discrimination and harassment. At PetSafe Brand, our teammates are our greatest strength. We strive to build a workforce as diverse as the customers we serve by hiring great people from a wide variety of backgrounds, life experiences, knowledge, self-expression and talent. We recruit and reward teammates based on capability and performance and together we are building a culture that welcomes all dimensions of an individual’s identity including race, color, gender identity or expression, sexual orientation, marital status, age, educational background, national origin or ancestry, religion, veteran status, or physical ability. We embrace these differences and the unique contributions each teammate brings not just because it is the right thing to do but because it makes our company stronger. While we are committed to creating a diverse and inclusive workplace and a culture of belonging, we recognize that we still have more work to do and a lot more to learn.