Risk Management - Reputation Risk Associate

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New York, NY
Hybrid
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Job Description
Join a dynamic team at the forefront of protecting and strengthening JPMorgan Chase's reputation. As a Reputation Risk Associate, you'll play a pivotal role in shaping the firm's approach to emerging risks, ensuring responsible growth, and safeguarding trust with clients, employees, and investors. Collaborate across business lines, leverage advanced analytics, and influence decision-making at the highest levels. Your expertise will help drive innovation, process improvements, and strategic transformation. Make a meaningful impact on the firm's future and its global standing.
As a Risk Management - Reputation Risk Associate in the Firmwide Reputation Risk Governance team, you will be central to the firm's efforts to anticipate, assess, and manage reputation risk across all business lines and regions. This role offers the opportunity to work on high-impact projects, develop thematic risk analyses for senior management, and contribute to the evolution of the firm's reputation risk framework. You'll collaborate with stakeholders across the organization, apply cutting-edge NLP and ML solutions, and help drive continuous improvement in risk management processes and reporting.
Job Responsibilities:
  • Develop a deep understanding of firmwide and line of business reputation risk themes and issues.
  • Monitor and analyze current political, social, and economic global affairs for potential reputation risk impacts.
  • Participate in tactical and strategic reputation risk projects, including risk reporting and stakeholder training.
  • Prepare periodic firmwide and line of business reports, including thematic analysis for senior management.
  • Review global regulatory and legal obligations to assess potential impacts on reputation risk management.
  • Identify and proactively assess opportunities for process improvements in risk technology and reporting.
  • Liaise with Technology, Risk Reporting, and Middle Office teams to drive enhancements in risk management infrastructure.
  • Collaborate with internal stakeholders to identify business needs and develop NLP/ML solutions for risk management.
  • Apply large language models, machine learning techniques, and statistical analysis to improve decision-making and workflow efficiency.
  • Integrate insights from new risk trends into business strategies, policies, and operational processes.
  • Communicate risk assessments, solutions, and escalation recommendations clearly and professionally to stakeholders.

Required Qualifications, Capabilities, and Skills:
  • Minimum 3 years of experience in financial services, risk management, or legal functions.
  • Strong knowledge of JPMorgan Chase's business lines, processes, and products.
  • Highly motivated self-starter with strong ownership and attention to detail.
  • Proven ability to prioritize tasks, meet deadlines, and thoroughly evaluate complex issues.
  • Excellent verbal and written communication skills, including the ability to propose solutions and escalate risks.
  • Proficiency in creating clear, engaging, and professional presentations for stakeholders.
  • Strong analytical skills to distill complex information into concise, visually appealing slides.
  • Experience in analyzing new risk trends and integrating insights into business strategies.
  • Effective collaborator across all levels of seniority, lines of business, and corporate functions.
  • Demonstrated ability to influence others and drive consensus.
  • Experience with language models, prompt engineering, and model finetuning.

Preferred Qualifications, Capabilities, and Skills:
  • 3+ years of experience in the financial services industry, preferably in Investment Banking, Risk, or Legal.
  • Advanced understanding of global regulatory environments and their impact on reputation risk.
  • Experience with risk technology applications and process improvement initiatives.
  • Familiarity with NLP/ML solution development and deployment in a risk management context.
  • Strong project management skills and experience leading cross-functional initiatives.
  • Ability to synthesize complex data and present actionable insights to senior management.
  • Track record of driving transformation and innovation in risk management practices.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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