Risk Management - Head of the Office of Document Governance - Executive Director

Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance (RM&C), you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
The Office of Document Governance (ODG) is a firmwide function within the Risk Management & Compliance organization. ODG establishes governance frameworks and requirements for policy, standard, and procedure management; monitors document management trends and measures performance against document governance requirements; provides technology design and solutions for policy, standard and procedure management globally. ODG partners with all Lines of Business (LOBs), Corporate Functions (CFs) to drive governance and support the firm's business strategy and controls.
As a Risk Management - Head of the Office of Document Governance - Executive Director, you will report directly to the Head of the Office (ODG) of Regulation and Document Governance. The Head of ODG is a senior leadership role that is pivotal in shaping the governance framework for the firm's policies, standards, and procedures. Situated within Risk Management & Compliance, the position commands a firmwide mandate, collaborating seamlessly with all Lines of Business (LOBs) and Corporate Functions (CFs). The firm is seeking a highly effective and innovative ED who will provide thought leadership, strategic vision, unyielding execution, seamless program management, and team leadership to lead the ODG platform. The ideal candidate is a highly organized and self-driven manager and has successfully developed and implemented Firmwide global programs for large-scale initiatives.
Job Responsibilities

• Refine and drive ODG's overarching innovation strategy, including integrating AI/LLM technologies for document lifecycle management and connecting with other systems within the control ecosystem.
• Develop strategic vision for the Firmwide Policy & Standard Portal, an enterprise-wide, high-traffic technology product accessible to all employees.
• Guide technology platform maintenance and enhancements, delivering tangible benefits to lines of business and corporate functions globally.
• Influence stakeholders to align with platform roadmap and objectives.
• Lead the strategic oversight and maintenance of the Policy and Standard on the firm's Policy, Standards, and Procedures.
• Provide critical insights and feedback on governance document content, establishing firmwide expectations for document creation, classification, and updates.
• Engage in senior-level control forums, collaborating with departments such as Legal, Control Management, and Enterprise Technology.
• Define roles and responsibilities for document owners and managers, ensuring effective socialization and publication.
• Lead the development and execution of monitoring and reporting frameworks to support LOB/CF document lifecycle management.
• Establish metrics to monitor performance against document governance requirements
• Establish Firmwide document governance controls and provide oversight with a focus on future enhancements.

Required qualifications, skills and capabilities

• Bachelor's degree required
• 15 plus years of experience in Risk, Compliance, Legal, or similar Control Management-related function managing large scale programs and initiatives within a financial services firm, regulatory organization, legal or consulting firm
• Demonstrated ability to influence and partner with senior stakeholders across the firm with knowledge of the financial industry.
• Highly skilled in conveying ideas clearly and effectively to stakeholders with diverse interests through both verbal and written communication. Ability to clearly articulate complex concepts and distill high-level themes from granular information
• Exceptional writing and communication skills in concise management presentation formats as well as detailed narrative form
• Strong logical and analytical skills with a creative passion for developing and expressing best-in-class ideas
• High attention to detail and ability to work independently to produce executive-level materials, analyses, presentations
• Professional maturity and confidence in expressing a point of view with varied stakeholders and audiences
• Highly adaptable interpersonal skills with the ability to effectively collaborate as part of a team and engage across different business and functional areas
• Demonstrated strength in learning quickly, synthesizing opinions and facts from multiple sources, and reasoning into next steps while maintaining thoughtful transparency with peers and management
• Ability to work well under pressure and deliver under tight deadlines. Prior experience in managing a team. Advanced MS Office skills (Excel, PowerPoint)

Preferred qualifications, skills and capabilities

• A legal degree or background is preferred.
• Experience with data analytics/visualization tools a plus

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.