Job Description
Join JPMorgan Chase & Co., a global leader in financial services, operating in 150 countries and renowned for delivering top-notch solutions to clients. We're seeking a seasoned program manager to lead a global program for Risk Management and Compliance. This role involves managing a team responsible for governance and oversight of laws, rules, and regulations, establishing governance infrastructure, and reporting to senior management. The ideal candidate should be self-promoten, collaborative, and experienced in leading large-scale programs in the risk management and compliance space.
As a Risk Management and Compliance Senior Program Manager within JPMorgan Chase & Co., you will be leading a global program for Risk Management and Compliance. You will be responsible for the day-to-day governance and oversight of laws, rules, and regulations impacting the firm's 2nd Line Of Defense. Your role will involve defining the operating model, establishing governance infrastructure, and managing stakeholder engagements across the globe. You will also be responsible for timely and accurate escalation and reporting to senior management and applicable committees on the health of the program. This role offers the opportunity to work with a diverse team and engage with key stakeholders within and outside of RM&C. We value innovative thinking, collaboration, and effective communication.
Job Responsibilities
- Lead the development, strategy, and execution of Risk Management and Compliance's governance of the global OLO Program
- Drive innovation and continuous evolvement to the program operating model based on rapidly changing legal and regulatory landscape
- Design, establish, and report on KPIs and KRIs as it relates to the OLO Program to firm's senior leadership and appropriate risk / control committees
- Ensure adherence to firmwide standards across global and regional teams within Risk Management and Compliance
- Lead the development and implementation of new technology and intelligent solutions technology and implementation as it relates to the execution of the OLO program
- Facilitate periodic governance forums and meetings with +100 stakeholders globally to issue new program guidance, discuss key risks and issues, and drive resolution forward
- Provide periodic senior leadership updates and presentations on overall program status as well as strategic initiatives related to the OLO program
- Develop clear and compelling communication materials for LOB, Corporate Function, and Firm level status updates and forums
- Demonstrate strong thought leadership to drive key discussions with multiple departments to resolve complex issues
- Manage a team of strong professionals, promote collaborative and inclusive team environment
Required Qualifications, Skills and Capabilities
- Bachelor's degree required
- Minimum 10 years of experience in Risk Management and Compliance, Legal or similar legal and regulatory facing roles
- Prior experience in the financial services firm leading a large, complex, and global program programs
- Strong organizational skills and proactive identification, tracking, and reporting on multiple workstreams within the program
- Exceptional writing and communication skills that can drive discussions and reach consensus / conclusion
- Critical mind-set to challenge the status quo and provide new perspectives
- Demonstrated skill in working with large, complex topics and problems
- Advanced MS Office skills (Excel, PowerPoint, Project)
- Professional maturity and confidence in expressing a point of view with varied stakeholders and audiences
- Highly adaptable interpersonal skills with the ability to effectively collaborate as part of a team and engage across different business and functional areas
- Willingness to drive diversity, equity and inclusion initiatives and ability to bring authentic self to the role
Preferred Qualifications, Skills and Capabilities
- Advanced degrees or professional certifications a plus (e.g., PMP, PGMP)
- Prior experience in designing business requirements to drive technology enhancements in partnership with the product team is a plus
- Experience with data analytics/visualization tools a plus (e.g. Tableau, Alteryx)
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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