Risk CRM Analyst

Posted Yesterday
Be an Early Applicant
Warsaw, Warszawa, Mazowieckie, POL
In-Office
Junior
Agency • Gaming • HR Tech • Professional Services
The Role
Monitor CRM and promotional activities for risk, review campaign mechanics, analyze user behavior and anomalies, investigate risk cases, and prepare findings and recommendations. Use Excel, BI reports, and internal data to support daily analysis. Collaborate with CRM, Affiliate, and other teams to resolve issues, improve processes, and review risk procedures.
Summary Generated by Built In
Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.Perfect for those who aim to:
  • Monitor CRM and promotional activities from a risk perspective;

  • Review campaign mechanics and identify potential issues before launch;

  • Analyze user behavior and data to detect unusual patterns and anomalies;

  • Investigate risk-related cases and prepare clear findings and recommendations;

  • Work with BI reports and internal data to support day-to-day risk analysis;

  • Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;

  • Support ongoing reviews of current risk procedures and suggest areas for improvement.

Experience you’ll need to bring:
  • 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;

  • Good knowledge of Excel and experience working with reports or operational data;

  • Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;

  • Intermediate English or higher.

It's a perfect match if you have those personal features:
  • Analytical mindset and attention to detail;

  • Proactive and quick to react;

  • Clear communication skills;

  • Ability to learn quickly and work independently.

Our clients offer competitive benefits to support your professional and personal growth, including:
  • Health & Wellness Focus;

  • Global Medical Coverage;

  • Growth Opportunities;

  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

  • Performance-Driven Rewards;

  • Dynamic Work Environment.

Apply, and let your growth journey begin.

Skills Required

  • At least 1 year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area
  • Good knowledge of Excel
  • Experience working with reports or operational data
  • Intermediate English or higher
  • Understanding of bonuses, promotions, user behavior, or risk-related processes
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The Company
19 Employees

What We Do

Growe Talents is a recruitment agency specializing in the iGaming industry, dedicated to connecting talented professionals with career opportunities that fuel ambition and growth.

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