Senior Risk Coordinator

Job Description

Job Summary

The Senior Coordinator, Risk Management reports claims to third-party administrators (TPA), fields inquiries from internal and external partners, processes invoices, produces routine reports, and supports the Risk Management team with day-to-day risk management functions. This position serves as the liaison between the third-party administrator (TPA) and the company for insurance claims management. To be successful in this role, individuals must be able to manage multiple job tasks and meet competing deadlines through prioritization and composure. 

Job Responsibilities

• Able to recognize and assess common risks within familiar and unfamiliar contexts in assigned departmental functions and insurance lines.
• Possess a basic understanding of risks in the healthcare workforce solutions industry.
• Update internal and external reports and systems with information about risk incidents, claims, litigated matters, and/or insurance documentation across all lines of business and report to appropriate partners.
• Receive, audit, and process department invoices across all lines of insurance for timely and accurate payment.
• Participate in claim file reviews, third party administrator and vendor meetings, and insurance broker discussions. 
• Monitor non-complex professional liability claims with Risk Analyst and/or Supervisor oversight. 
• Participate in claim file reviews, third party administrator and vendor meetings, and insurance broker discussions.
• Assist with collecting insurance renewal exposure data and supporting documentation.
• Act as a risk management subject matter expert for assigned tasks and duties with the ability to present and train internal and external partners.  
• Provide cross-functional support to all risk management programs including, but not limited to, business continuity, insurance program, occupational health and safety, and supplier compliance.
• Coordinate Patient Compensation Fund (PCF) enrollments with PCF partner,  maintain program documentation, and audit payment and enrollment reports for accuracy and compliance. 
• Triage incoming inquiries to the department and assist with other department administrative duties as needed.
• Respond to routine provider-specific certificate of insurance (COI) and claims history letter requests.
• Provide claim updates to clinical risk advisory panel and qualifications review.
• As needed, assist the Supervisor with captive management administration.

Key Skills

• Organizational Skills
• Adaptability
• Strong Communication Skills
• Efficient
• Expert in Microsoft Office, especially Excel

Qualifications

Education & Years of Experience

• High School Diploma/GED plus 5-7 years of work experience

Additional Experience

• Experience in risk management and/or large size business
• Experience conducting ergonomic assessments for office workers

Work Environment / Physical Requirements

• Work is performed in an office/home office environment.
• Team Members must have the ability to operate standard office equipment and keyboards.

AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Our Core Values

● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

Pay Rate$22.75 - $27.00 Hourly

Final pay rate is dependent on experience, training, education, and location.