Risk Controls Analyst I

Posted Yesterday
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Quezon City, Metro Manila, National Capital Region, PHL
In-Office
Entry level
eCommerce • Fintech • Payments
The Role
Monitor and investigate cardholder fraud and high-risk merchant processing. Review and action card brand alerts, validate merchant and transaction documents using SOCMINT, approve/decline merchant requests, process electronic funds transfers and wires, report suspicious activity, recommend controls, and support risk teams and BCP as needed.
Summary Generated by Built In

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

  • Proactively identify cardholder fraud and high risk merchant processing by reviewing specialized reporting on

    Review, track and action Card Brand alerts on high risk activity & report activity to card associations promptly Liaise with Internal and external software vendors to mitigate & resolve card testing events on all GP portfolios

    • Review to approve or decline merchant's requests to update High Risk bank accounts and to evaluate and confirm validity of customer documents through research and use of Social Media Intelligence (SOCMINT) &

    • Review, approve or decline merchant requests to adjust credit card /ACH product control settings such as

    • Maintains or exceeds established service level agreements and guidelines for timely resolution of queued

    • Identify industry trends in fraud and make recommendations in refining controls and mitigating risk.

    • Validate suspicious transactions by contacting merchants and obtain invoices/ signed sales slips.

    • Focus on customers by educating merchants on how to prevent a potential losses

    Supplemental

    Perform reserve/ release of merchant funds where appropriate

    Tasks

    • Process electronic funds transfers and wires for merchants

    • Report suspect merchants & fraud transactions to the Investigations Team

    • Support the Risk Analysis Team as needed or during BCP.

    Required Qualifications

    • Ability to contribute and create data driven decisions

    • Strong organizational, analytical, and problem solving skills

    • Ability to meet deadlines, work independently and adapt to changing priorities.

    • High level of precision & accuracy

    • Ability to remain adaptable and resilient to all situations with an optimistic outlook that is aligned with Risk's culture and core values

    • Ability to work on tight deadlines

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Skills Required

  • Ability to contribute and create data driven decisions
  • Strong organizational, analytical, and problem solving skills
  • Ability to meet deadlines, work independently and adapt to changing priorities
  • High level of precision & accuracy
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook aligned with Risk's culture and core values
  • Ability to work on tight deadlines

Global Payments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.

  • Healthcare Strength Healthcare coverage includes medical, dental, vision, and employee assistance programs, and is commonly regarded as a strong component of the total package.
  • Retirement Support Retirement programs feature a company 401(k) match and an employee stock purchase plan, which are positioned as meaningful parts of overall rewards.
  • Leave & Time Off Breadth Paid holidays, PTO, and parental/family‑friendly policies are part of the offering, contributing to perceived overall value even when cash pay is seen as average.

Global Payments Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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