About SHOPLINE:
SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.
What you’ll be doing:
Conducts risk assessments, collecting and analyzing documentation, statistics, reports, and market trends.
Understand payment network rules, Reviews and assesses risk management policies and protocols; makes recommendations and implements modifications and improvements.
Identify and help minimize risk posed by fraudsters, across the globe such as product, engineering, and data science with a focus on the Risk/Fraud mitigation
Use data and models to support the development of risk mitigation strategies and interventions while preserving and improving the user experience
Establishes policies and procedures to identify and address risks in the organizations services and departments.
Participate in project definition and idea generation, work on collaborative projects with partners
Demonstrated analytical and problem-solving skills, including the ability to recognize non-obvious patterns
Ability to work and learn independently, react quickly, and solve problems, utilizing the available resources
Self-disciplined, diligent, proactive and detail oriented
Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
Ability to determine situational needs and provide appropriate solutions
Communicate efficiently and present findings to the leadership team to strengthen business decisions
Who we are looking for:
Bachelor’s degree in Business, Accounting, Finance, Law or related disciplines.
Good command of written and spoken English and Mandarin.
2 or more years of experience relevant in risk management, fraud investigation, chargeback investigation, or financial analysis
Deep knowledge of e-commerce payments space would be a big plus
Ability to work with technical teams
Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external
Skills Required
- Bachelor's degree in Business, Accounting, Finance, Law or related disciplines
- 2 or more years of experience in risk management, fraud investigation, chargeback investigation, or financial analysis
- Good command of written and spoken English and Mandarin
- Deep knowledge of e-commerce payments space
- Ability to work with technical teams
What We Do
SHOPLINE is Asia’s biggest provider of omnichannel retail services for online, offline-to-online and cross-border commerce. Since our founding in 2013, we have helped over 350,000 merchants reach a customer base of 680 million people. With key features including inventory and sales management tools, regional logistics, payment gateways, data analytics, storefront theme designs and local customer support, merchants have everything they need to build a successful online store. SHOPLINE joined the Silicon Valley-based 500 Startups seed accelerator in 2014, and has since become one of Facebook’s marketing partner and nine trusted Global Expansion Partners (GEP), as well as the first e-commerce platform to partner with Google in Greater China. We currently maintain a presence across Asia, with offices in Hong Kong, Taipei, Ho Chi Minh City, Shenzhen, Guangzhou, Kuala Lumpur, Singapore and Bangkok.
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