About Us
Global Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.
Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. They include support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more.
Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.
We are seeking a Risk & KYC Analyst to join our growing, dynamic team.
Responsibilities:
- Evaluate New and/or Existing Account Documentation - revision and verification of KYC documents.
- Monitor customers and transactional records - in order to spot unauthorized transactions and fraudulent accounts.
- Review Policies and Procedures - the Risk & KYC Analyst maintains fraud analysis models to improve the efficiency and effectiveness of the company systems and existing procedures.
- Research & Reporting - the Risk & KYC Analyst generates suspicious activity reports and risk management reports.
- Confidentiality - since working with personal data, the Analyst must ensure confidentiality of all information collected during investigation
Requirements:
- Excellent communication skills in English, both verbal and written.
- Advanced computer skills (Microsoft office applications experience is a must), researching and data gathering skills, good social media knowledge.
- Must have good planning and time management/prioritization skills.
- Must have strong analytical skills and logical thinking.
- Ability to take responsibility and make key decisions even under pressure.
- Ability to work independently and with a team in a fast-paced and high volume environment.
- Ability to work on shifts (including weekends and national holidays).
- Previous experience in this field or as a Customer Support Representative is considered as an advantage.
What we offer:
- Competitive remuneration package;
- Transport allowance;
- Food vouchers;
- Newborn and Birthday vouchers;
- Premium Health Insurance coverage;
- Discount on Multisport or CoolFit card
- Free snacks and beverages in the office and Happy Hour on Fridays;
- Modern work environment with supportive team;
- Team-building events and activities;
- Great office building location in Sofia, Office X, blvd 51 Cherni Vrah, next to Mall Paradise.
If you are interested, please send us CV in English.
All applications will of course be treated in the strictest confidentiality.
Only the short-listed candidates will be contacted!
Skills Required
- Excellent English communication skills, verbal and written
- Advanced computer skills (Microsoft Office), researching and data gathering skills, social media knowledge
- Planning, time management, and prioritization skills
- Strong analytical skills and logical thinking
- Ability to take responsibility and make key decisions under pressure
- Ability to work independently and as part of a team in a fast-paced, high-volume environment
- Ability to work shifts, including weekends and national holidays
- Previous experience in risk/KYC or as a Customer Support Representative
What We Do
Global Tech Markets’ mission is to help organizations grow, evolve and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs. Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed.. Our range of services includes support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more. Our values centre on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.
